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The hot water for shower will suddenly turn cold, The tea bags u needs to ask for refill even I paid the tips in the room, but atmosphere is very good. For laundry u needs to go down all they way to other hotel otherwise u need to paid huge if u stay for a week.

I stayed for 10 days. When I checked in late at night, the hotel didn't have a hot water dispenser, and there was no kettle in the room, so I asked the male staff at the front desk for hot water for coffee, and he kindly boiled it for me in the restaurant. A few days later, I bought instant noodles from the hotel's shop for a late-night snack and asked for hot water, but the elderly female staff at the front desk refused, saying it was only available until 10 pm, even though it was 9:55 pm. That same female staff member also refused to have my room cleaned when I requested it before going out, saying the cleaning staff were busy, and the room wasn't cleaned when I returned. (The room was only cleaned 3 times in 10 days, so I had to call every day to request fresh towels.) The housekeeping and restaurant staff were kind and friendly, and the pool was clean, but next time I'll stay at the Marriott Inn next door.

Location is very close to Disneyland which is perfect, about 7-10 minute walk. It is hard to see the actual hotel because of the surrounding tall buildings but the small entrance is right next to Coffee Bean and Tea Leaf. We are a family of 6 with 16,7,8 and 3 year old kids. We were given a corner room, 2 queen bed suite. Room location is not ideal, we have a view of the hotel’s HVAC system. I think the suite is quite small but it does not matter to us since we didn’t book to stay at the hotel but to spend in Disneyland. I have one complaint about the room: the charging station (one) by the night stand was not working, as well as the reading light on one of the beds. This is personally important to me as I need to charge my phone at the end of the day and I need it close to my bed for easy access. The bathroom is clean. Spacious stand in shower. Great water pressure and temperature. Spacious bathroom vanity with large LED mirror. Towels are enough. Toiletries are complete. Room kitchen is complete with a spacious fridge. Room sofa is ok, not the most comfortable but it is not a deal breaker for me. The sofa can turn into a bed but we didn’t use it. One large tv in the living area and one large tv in the bedroom. I think the closet size is decent, has limited number of hangers. Hotel lobby and dining area is clean and well maintained. Staff is friendly, courteous and professional. Free buffet breakfast when I booked, it was good- depending on the day, they offered scrambled eggs, sausage, Canadian bacon, tater tots, fried potatoes, grapes and honeydew, different flavored yogurt, make-your-own-Mickey-waffles, bagels. They have all the condiments and all kinds of drinks. You can order food from your room from outside places (room service) but the choices are limited and of course more expensive; we used DoorDash instead as the price is about the same, if not, cheaper and the choices are endless and it was delivered right to our room anyway. Check in and check out process is quick and smooth. I’d say our stay was comfortable and enjoyable for the most part!

Extremely convenient for Disneyland, with the shuttle bus stop located directly in front of the hotel. The staff were very friendly and kindly allowed us to check in early, which we truly appreciated. The room was very spacious, with a separate bedroom and living area. We were very pleased, and my friend was also very satisfied.

The staff were very friendly. I took the Amtrak train and arrived at the hotel in the morning. I was able to check in around 10 a.m. and felt so happy. The hotel is located close to Disneyland. The room was clean and spacious, with a soft bed and great amenities. Overall, it was a really pleasant stay.