Mackenzie Hotel

This hotel is great. The location is very central in Inuvik, all walkable. Downtown etc. the room is clean and hospitable. The Maqmaqtuk restaurant downstairs has good options and is super fast. Fridge, microwave and coffee maker in room. It was super hot in the room with the air unit not seeming to cool anything down but nothing an open window didn’t fix.

Although I wasn't staying in the hotel, it was the only place in town where I could find a coffee. The staff were kind and helpful and showed me around. It seemed a very pleasant hotel and if I was looking for somewhere to put my head down in Inuvik I would have no hesitation staying here.

Here’s the good: Good sized beds. Clean room. Nice bathroom Air conditioned Microwave, refrigerator, coffee machine Serve yourself breakfast - breads, muffins, juice boxes, fruit, yoghurt, cereal, coffee and tea. No fried foods. No table service. I’m ok with getting my own breakfast but not everyone is. Here’s the not so good: Internet was down. Cell service was not great. We didn’t eat in the dining room because it was takeout and pay with cash only because internet was down. Not entirely the hotel’s fault. There were wildfires surrounding Inuvik and we were told that affected the connection. A little noisy but that didn’t both me too much. Heavy doors and people forget they’re in corridors with guest rooms either side of them - don’t shout, people! Here’s the bad: Check in. The girl who checked me in was really not personable. I understand it was the end of the day and you might have had a difficult day. But I work in customer service and you need to be ‘on’. Being grumpy and not explaining things nicely or even at all isn’t effective customer service. Her colleague who checked us out the next morning had a totally different attitude!

We luckily found this hotel after running out of the horrible capital suites. It looks welcoming from the outside and everything inside is more amazing. Front Desk staff were helpful. Room was well appointed and had great space for us to eat in the room. Fabulous free breakfast with lots of choices. They even had a weight room (which we did not use). Hands down, this is the place to stay in inuvik