Premier Inn Inverness Centre - River Ness

房間寬敞明亮，乾淨安靜。淋浴水壓舒服，床品也舒服。酒店面相尼斯河，風景優美。工作人員很友好。樓下有咖啡包，茶包，可以自取。

No laundry service ☹️ Deficient breakfast and dinner

We stayed at the Premier Inn Inverness, River Ness location for 2 nights 10 and 11 June, 2025 (Room 228). We used the auto check-in (a staff member was available some of the time) which indicated there was a fault and unable to check us in, then it produced the ticket with our room number on, so all was good. The room was to the rear of the building which was OK. There were areas that needed dusting in the room, which I found strange for such a busy Premier Inn. The bathroom lacked a towel rail and there was only 1 hand towel. We paid for breakfast the first morning as ate out that night. We decided we would have the meal deal, so dinner on 11th and breakfast the next morning before we departed for home on 12th. We were given no indication of when the monies were to be paid. The member of staff who took our order checked with us that we were on the meal deal but did not mention payment. We had a lovely 2 course meal and sat chatting with our friends. They went to their room before us. We took our glasses back to the bar at about 10:45pm and were presented with a bill for 2 x meal deals. We assured the barman we would pay in the morning at check out and that the bill needed to be halved as our 2 friends stay was a separate booking. The barman demanded it had to be paid before 11pm as their accounts close and monies cannot be carried over. We went to our room. A manager came to our door and demanded we go back to the dining room and pay our part of the bill, which we did willingly. They did the same with our friends who were already in their bed (I had told the manager and the barman this may be the case). Our friends paid their bill at their room door, All of this could have been avoided if the person taking our food order had told us about the payment procedure or that monies can be carried over to the next day and pay on check out. Please take note Premier Inn as this was 30 minutes of unnecessary stress and spoilt our 2 day break in Inverness.