Leonardo Hotel Inverness

Had a lovely last minute stay.  Room was perfect.  We used the pool this morning and the guy who was working was so friendly made out stay.

Terrible trip the 1st room the window would not shut so was too cold and noisy so we had to move to another room, the new room had a water leak from bathroom so we had a very wet floor and had to put towels down and the room smelt of dampness we were offered another room but declined as not moving to 3 rooms in a 24 hour period

Breakfast is great with lots many options of fruits. Nice fresh British breakfast, the space is large the enough for many guests. Their bar is beautiful but I didn't get any drink because I found their prices too high and they close the bar very early around 9pm. I enjoyed my comfortable bed and warm room. There are some poins which really needs attention: The room needs a proper deep cleaning including hoover under the bed, deep cleaning the walls in the bathroom, those taps are really old and really dirty if you see under that. The toilet is so dirty and needs beach. There is not hairdryer. They have got a new sauna which fits only 3 or 4 people inside, it is too small then if you wish to use in a busy time, prepare yourself to wanting and keep your eyes to the door when someone finishes their session. The steam room is broken (so disappointing). It says it's a 4 stairs hotel but this building is old then needs a gret maintenance. The staff are friendly.

廁所沒有打掃 在房間冰箱發現了上一個住户留下的冰淇淋 浴巾上有污漬

I stay in this hotel once or twice a year. Its location is pretty good in relation to the centre of Inverness. Staff are always good and I look forward to the breakfast when I stay there. Use of the pool and spa area is a nice bonus when staying there.

衛生程度極度欠佳，房間有嚴重異味，當我想飲咖啡時，打開水煲看到的情況更是令人震驚。房間的設施，例如風扇是滿佈塵埃