Holiday Inn Express & Suites Iron Mountain

Dirty and crud in corners of elevator. Humid musty rooms. I requested a Ozonator as I have asthma Dake said he would run it. Came back a couple hours later and Dale said they didn’t have Ozonator. So I was lied to! I then stayed at Towmplace the new hotel in town. Rooms perfect. I was not lied to. Andy the manager at the holiday Inn express did not refund my money. I have always had good luck with other Holiday Inns so this was an unusual experience. I was traveling to help my brother who has Pancreatic cancer.

Extremely friendly staff, breakfast buffet was very good, and rooms are super clean. I Would 100% stay again and recommend this hotel!

When I arrived there was only one person working the desk, which was fine. I was given my key and went up to my "suite" Unfortunately it was the only room available because of the ski jumping competition going on there. Of course that meant I had to spend close to 40% more than what the room usually goes for. The room was fine, it had a coffee maker, refrigerator, microwave and a small sitting area. The only issue was the heat. Apparently, it is either on and really hot or off and then gets cold. It is totally the thermastat issue. I tried to regulate but couldn't. I did tell the front desk and she said she could come and see if she could help. Unless she was in maintenance it wasn't going to work so I said NO. I did suggest that they look at it before the next customer comes. I was there for a funeral and 2 nights and was surprised that there was no housekeeping for my days. I did see a housekeeper in the hall and explained that I was going to need towels and she handed me a few towels. Personally, for $200 a night the least they could do is clean. But oh well. For the cost and the issue of the heat, I probably would not stay there again.

It was in a big parking lot. Was ok.

Probably the nicest hotel in the area. Price seems a bit steep for time of year/area. When we pulled up there were only 2 other vehicles for guests present and by morning only a handful more - so fairly quiet. No hot tub, pool was a bit small and water temp a little too cold. Staff was very nice and the hotel in general is kept clean with standard updates. Breakfast was pretty good with several different options.

Small Gripes For A Satisfactory Stay TV was mounted in the worst position on the wall for either the bed or the couch to watch it comfortably. Caulking in bathroom was slopped in corners and paint was peeling of ceiling in bathroom. Made wife worry about mold.