The Malthouse

Good place in Ironbridge Good value

This review is about the hotel Well it was cheap £75 +£10 each for breakfast. Basically it was a nightmare. A band played below us so loudly I vibrated. This went on until 11.30but voices for another 45 mins. The cistern was broken. The breakfast was OK for the money but instant coffee satchets were accompanied by sauce bottles which had drips down the side. The whole place needed a good clean. Cant wait to get home for a sleep. Avoid and pay a little more

The person that checked me in (Oli I think) was very kind and welcoming. There was an issue with heating and hot water which Oli rectified straight away and was cheerful and helpful throughout. The chef on breakfast service was outstanding, friendly and got the food out in a timely manner, 5 stars for breakfast. Extremely tasty and good variety Dinner service was reasonably priced with a good variety, good value for money. Overall, this is a lovely place to stay and I would stay here again. The only constructive criticism would be to refresh the decoration in the rooms (just starting to get a little tired) and for the other staff to equal the friendliness and enthusiasm of the 2 mentioned above.

Great value Very comfortable and great value

The online photos of the room didn't match the actual room at all. We were supposedly staying in a Superior room, but I'm not sure what was superior about it. Don't stay on a Saturday night when the pub has live music, unless you want to go and enjoy the entertainment as the rooms are directly above and it is next to impossible to get any sleep till the music has finished. Added to this, the toilet kept flushing and wouldn't stop and the heated towel rail made gurgling noises all night. However, the bed itself was very comfortable and the breakfast (which was £10 extra per person) was perfectly reasonable. Overall though, go and find somewhere else.

We stayed at the malt house last night We stayed here a year ago in the sister hotel the Swan The malt house was such a disappointment We had A meal on the restaurant which was so cold we had to keep our coats on . The food was ok but nothing like it was last year . We went to our room and we were right above the stage area below where the loudest pub. Rock band were playing until midnight . The room was literally shaking and we both had no sleep and headaches from the loud noise No warning of this when we checked in . The door on the bathroom was off its hinges and. No mirror in bathroom Dressing table but too dark to apply makeup at Very poor Do not book to stay here if you want a peaceful warm enjoyable evening and nights stay The young staff not really bothered and no refund offered or any compensation The rooms should not be availiable when a band is playing . Not acceptable I’m a musician and used to noise but this was just unacceptable