The Malthouse

Great for weekends away. Stayed a few times, nothing to fault. Great location, staff ferry friendly, great food.

Good place in Ironbridge Good value

Spacious and clean and nice pub with live entertainment

The person that checked me in (Oli I think) was very kind and welcoming. There was an issue with heating and hot water which Oli rectified straight away and was cheerful and helpful throughout. The chef on breakfast service was outstanding, friendly and got the food out in a timely manner, 5 stars for breakfast. Extremely tasty and good variety Dinner service was reasonably priced with a good variety, good value for money. Overall, this is a lovely place to stay and I would stay here again. The only constructive criticism would be to refresh the decoration in the rooms (just starting to get a little tired) and for the other staff to equal the friendliness and enthusiasm of the 2 mentioned above.

Not one for a relaxing weekend away. Good was nice Tv would not work, would not turn on and remote wouldn’t connect. Went down and asked for help, “I’m new to this place” was the reply and “I’ll get someone to help you” nobody did! Room was quite dusty, especially by the tv, as we were trying to find buttons to work it! Wouldn’t choose to stay there again purely because of the music blaring from our 3pm checkin. We’d read up and believed it started from 9:30 but that was just the live music. Not the chilled out experience we hoped for away from our hectic lives. Breakfast was nice but no coffee cups, run out of coffee and hot water, 1 person serving tables, seating tables and topping all stock up was a battle.

The online photos of the room didn't match the actual room at all. We were supposedly staying in a Superior room, but I'm not sure what was superior about it. Don't stay on a Saturday night when the pub has live music, unless you want to go and enjoy the entertainment as the rooms are directly above and it is next to impossible to get any sleep till the music has finished. Added to this, the toilet kept flushing and wouldn't stop and the heated towel rail made gurgling noises all night. However, the bed itself was very comfortable and the breakfast (which was £10 extra per person) was perfectly reasonable. Overall though, go and find somewhere else.