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Words of affirmation in acknowledging that this is a remarkable property. From the moment you arrive on site, the valet team is always willing to support your needs and the front desk is simply amazing. The rooms are spacious, and the beds are phenomenal, and the food was excellent. However, my main accolades are directed to Joshua. I must express my sincere appreciation to Joshua for his continuous commitment to customer satisfaction and service. In the last six months, I’ve stayed on property more than four times and each visit I have experienced his generosity, extended accommodations and his expressions of kindness. Thank you Westin Team I appreciate you for going above and beyond

We really enjoyed our stay at this hotel. Check in and out was smooth and easy, and they gave us a free voucher for breakfast since we're part of the Marriott Bonvoy program. The lobby was clean and modern with large windows, and they had chilled water with lemon, lime, and orange slices in it available for guests, as well as a small coffee shop and a hotel restaurant. Our king-sized bed was very comfortable. I liked that we had a bathtub as those are getting harder to find in hotels these days. The location is great - right next to the convention center and the Toyota Music Factory. There's a convenient DART rail system stop near the hotel, and we were able to take the train all the way to a Dallas Stars game and back. Good restaurants in walking distance, and the area felt safe. Our only glitch was that the hotel restaurant closed early for a private event, so our breakfast was cut short. I'd recommend checking the restaurant hours before you go. Overall we were happy with our stay and would definitely stay here again the next time we're in town.

Came here for a tradeshow. Had a nice room with a king bed. Great bed and comforting. Recent bathroom with shower. Nice fitness center and pool. Walking distance to convention center and restaurants. On site restaurant and coffee shop. Coffee shop Closes at 3 pm. M Lounge on top floor. Also very nice and open during the week only. Titanium members get a feee breakfast on weekends in their restaurant or the coffee shop. Nice staff.

I had a great stay at the Westin in Irving. From the classic Westin scent to the modern, clean classy rooms. The front desk staff was incredibly helpful and friendly, making check-in smooth and welcoming. A special shoutout to the ladies who run the club lounge—they were absolutely awesome! Attentive, kind, and made the experience feel extra special. Highly recommend this location for both service and comfort.

There are a few places that old women who are still working can feel comfortable staying. This is one. Todd and Kristi, Cindy at the Concierge lounge, all those sweet people at the front desk you feel at home and comfortable. Thank you for another nice stay at your hotel. You have built a culture from the top down that translates to your customers. Thank you for focusing on customer service. See you next time!

The room was exceptionally large and comfortable. The lounge upstairs was spectacular with the friendliest staff. Highly recommend!!!