"Excellent accomodation, food variety, SPA area (saunas, body treatment), two smimming pools, outdoor whirpool, fitness area, friendly staff. Many times awarded restaurant for food experience. Perfect location, just near between two gondollas stations. Show cooking dining. Professional wine and cheese sommelier experience. Impressive winesafe, mainly with Bordeaux wine collection."

"Great hotel"

"We had an amazing stay in the second week of April '24. Location is perfect in the center of the town close to the gondola. The half board option was great with large variety in the daily dinner menu which equals fine dining experience. A big plus is the wellness spa and indoor swimming pool. The hotel service is impeccable: reception welcome, car valet parking, spa massage booking, room cleaning. This was our third time staying at the hotel and you don't get better hotel quality & convenience in Ischgl."

"Lovely hotel. Friendly, professional but untroubled service and a wonderful spa with indoor and outdoor heating pools & outdoor jacuzzi with a wonderful view of mountains الغرف واسعة ومجهزة بشكل ممتاز كما توقعت في فندق 5* ولكن كانت تقريباً في حالة حرارة غير قابلة للتحمل في الحمام وغرفة النوم جيدة. لحسن الحظ فتح النافذة وباب الشرفة كلاهما وبامكانك استبدال الطرف الصادر حتى تظل مفتوحه ولكن يمكن أن يكون صاخبا إذا إطلالة على الشارع الرئيسي، وهو محاط بالبارات والنوادي وغيرها من الفنادق. كان اختيار موفق .وكان تسجيل الوصول المبكر متاحا بتكلفة نصف يوم. وكان المطعم لديه اختيار واسع من الطعام المطبوخ بشكل ممتاز، وكان موظفو المطعم على دراية تامة بالأنواع من النبيذ. واوصي بقضاء عطلة خاصة أو قضاء عطلة مثالية لرحلة التزلج في المنطقة. "

"The best accommodation. The best receptionist PIA, ever seen before. She is very professional, helpful, client oriented and polite. She help us to sorted out the big problem with rented by SIXT car. She was always on a phone using her knowledges of law and rights in Österreich. She was always did a job not under her responsibilities in order to help us. I believe that the hotel management take into account our review of PIA. The hotel is super, nice food, perfect location and hospitality!!! Next year definitely to Ischgl to Fliana hotel!!!"

"السرير ناعم جدا، غير مناسب للجميع. قريب جدا من Ischgl"

"All style, no substance. Overall we were very disappointed with our stay. The best summary would be: money-grabbing, unhelpful staff, poor service, and badly designed apartments. We would not stay here again. It feels like a place that focuses on appearance rather than actually delivering a good guest experience. One positive is the location is very good and the hotel next door is a welcoming place to be. The apartments are advertised as sleeping six, but you are charged per person. From the moment we walked in we were repeatedly chased for cash payments for the city tax and cleaning fee. It was never properly explained why this had to be paid in cash. No other place we stayed in Austria operated like this, which felt questionable. Despite paying an extra €650 to use the sofa bed in a six-person apartment, the sofa bed wasn’t even made up when we arrived. The apartment design is also odd and poorly thought through. Both bathrooms are located inside the bedrooms, meaning anyone sleeping on the sofa bed has to walk through someone else’s bedroom just to use the bathroom. For a newly renovated property, the details are surprisingly poor: • No USB charging points in the sockets • TVs missing from bedroom walls • The TVs in the living room did not connect to the internet, so they didn’t work The service was equally disappointing. Staff were rarely on site and when they were present they were unhelpful and quite rude. We were never sent the information for the VIP lift passes, which meant we ended up paying more for lift passes than we should have. The night buzzers also didn’t work, which is concerning if you actually needed assistance. Before arriving we were told (after calling the number provided) that parking and an EV charging point would be available. However, when we arrived we were told we could not park there and there was no charger available. Check-out was handled just as poorly. Staff were rude and told us there was nowhere to leave luggage or shower after 10am, despite being told at check-in that this would be possible because guests from the previous day had been allowed to do so. This level of inflexibility is very unusual for ski accommodation. Another issue was the boot room, which is not heated, meaning your ski boots and gear remain cold and damp every day. For nearly €4,000 for a week, the overall experience was extremely disappointing. In the end we actually left a night early. This was my 10th trip to Austria this season, and without question it was the worst service I’ve experienced. I would strongly recommend avoiding this place."

"الشقق المفروشة مكونه من غرفه وصاله وليست لها تدفئة. صغيره جدا ل4 اشخاص ناهيك عن 6 اشخاص وبعد الشكوى تم اعطائنا خيار لنا في الحال 2 شقق اخرى. الخيار افضل ولكن لايزال لايوجد تدفئة نحن ننصح بفتح المفتاح مع فتح الباب!!"