Occidental Isla Cristina

怎麼説呢，，有點超出預期！！！！！！

Visited here in May with my family. A nice hotel but I would say being English we felt a bit left out. The entertainment team would not speak to us or include us in events they would just walk past us on the lounges. Room was cleaned every day and was to a good standard. Was put on the 3rd floor and was not suitable for our young child as balcony bars wide. Had to keep door closed so little one did not go out there. No bath mats in the bath and they can be a little slippery. Food was decent but became very repetitive and when hotel became quiet the good also decreased. We asked for milk for our child and was told to go to supermarket. A 4 star hotel but a few changes could happen. Baby seats in the restaurant were never wiped down. More choice needed at breakfast. English people to be included more.

OK so this hotel is absolutely amazing in many ways! I will get to my complaint in a moment.. its still getting 5 stars as my gripe is not as such the hotels fault and i could see the staff were as frustrated as most of us at what was going off.. anyway the hotel itself its Clean, the food is amazing, the staff are brilliant and the location is great.. we went for 8 nights and I can honestly say the 1st few days were fantastic and it was very calm and relaxed and we was so happy we chose this hotel!.. however on the friday night busses and busses of spanish children arrived they were all different football teams and I'm not kidding there must have been 150 of them all aged aRound 8 to 13 and this is where it went downhill for the whole 3 days they were here.. the children were ill mannered, misbehaving running round like ****** and at night in the corridors and around midnight they were banging hard on doors and running off laughing enough to scare my 6 year old boy thinking someone was hoing to knock the door in.. it was not nice and The queue for breakfast in the morning was awful with them all queuing up in their groups and then all pushing in with each other not caring about us people behind them were waiting to go in.. now onto the pool when these gangs of boys were in the pool they were all so boisterous and rude and im not just saying like kids are this was really bad and they made other children feel intimidated enough to not want to swim in there. I wish I had been warned about it and I would definately not have booked knowing this was happening.. however as soon as they left the hotel it got back to its beautiful, relaxing atmosphere again! My note to the hotel is to please let holiday companies know when this is happening so we don't pay our good money to have it ruined for those few days 😞 all in all tho this hotel really is fantastic but do not go end of may beginning of June as this is apparently a yearly event and when I say it was mayhem I am not using that word lightly.. but any other time you would not be disappointed and I would come back but not when this event is taking place x

A comida é horrivel, a casa de banho nao é segura, nao tem cortina ou vidro para uma banheira tão grande! Camas e almofadas super confortáveis, piscina muito boa, o bar deixa muito a desejar! Apesar de ser tudo incluído têm limitações a muita coisa, pagamos um valor elevado para mesmo assim não ser o tudo incluído!

The hotel is clean and has a bustling vibe. The food is OK but somedays were better than others. We managed to find something we liked each day. Situated right next to the beach. There wasn't anything else outside of the hotel. No shops selling children's inflatables like you normally get. The all inclusive bar closes at 11.30pm but stays open until 1.00am if you are willing to pay. There's entertainment through out the day and night. However it isn't very English friendly.

Nous avons pu profiter d'une semaine au TOP avec un soleil radieux et un ciel bleu azur. Hôtel très propre, chambre spacieuse, personnel avenant et souriant, restaurant parfait et que dire de l'Equipe d'animation ?... si ce n'est qu'elle est SUPER : merci à Alessandro, Emeline, Adoria, Matthieu et Vincent qui animent tout au long de la journée et de la soirée. Seul bémol : le volume de la sono ... ce serait mieux avec quelques décibels en moins ... La plage est facilement accessible grâce à un long ponton en bois mais que c'est agréable de marcher les pieds dans l'eau et le sable. Prévoir cependant une location de voiture pour visiter : EL ROMPIDO, PUNTA UMBRIA, PLAGE BARRIL et son petit train, TAVIRA au Portugal distant de quelques KMS; Aucune hésitation pour cet hôtel ...