Royal Palm Galapagos, Curio Collection by Hilton

不好的體驗

We loved this hotel! It was one of our favorites on a Smithsonian tour. The villa was huge and spotless! The view was amazing from the sitting area. The bed was incredibly comfortable and we loved the huge shower. We had an amazing dinner in the lava tube and breakfast was impeccable every morning. Enjoyed the bar as well! The staff are beyond helpful and friendly. Highly recommend.

Do not stay here. Wi-Fi was practically non existent. No cell service. I had a very difficult time keeping in contact with my family. Only a couple TV channels worked. TV’s had Prime, Netflix, etc built in but none of it worked. The beds were actually very comfortable, which was good because about the only thing you could do there was sleep. Staff was very friendly but only one gentleman spoke English. There were two ladies there who were very friendly but really spoke no English so when one of them was at the front desk, communication was almost impossible. Tried to use google translate but without WiFi, it didn’t work. I understand that we were in their country, however hotels staff should be able to communicate with the customers. The food tasted ok but I didn’t feel well for a couple days after eating. The menu was also very limited. Only a few things to choose from. I would not recommend this hotel at all.