Lamartine Hotel

Отличный отель, очень удобное расположение, рядом метро и улица нешумная. Были в номере студии, хороший новый номер. Персонал очень дружелюбный и готовый помочь.

We booked a deluxe room with terrace for 7 nights and we were accomodated in an ordinary room when we reached there on the 23rd december 2024. After 3 days maybe they learnt aenglosh properly or they now started to take their jobs into consideration and they inact a play. When we were back from shopping, a man was checking the door of our room pretending that it is broken and told us that we have to change room since door was broken. Then they shifted is to the actual deluxe room which we paid for. The staff English is very poor and maybe they cannot read english as well that is why they preferred to act that the door is broken rather than apologising for their mistake. We did not bother to slam them as them manager himself was involved in this unprofessional act with other illeterate staffs. Also, no amenities like bathrobes, cotton buds, sanitary bags, nothing were provided. The house keeping only makes bed and changes towels daily. Floor remains unclean. Breakfast were almost same for seven days, no variety of foods and no fresh juice. Only location was satisfactory as hotel was very near to istikal street and metro station. Lack of professionalism and good manners

Bu otel taksimin merkezinde , çalışanlar müthiş ilgili herkonuda yardımcı olmak için adeta yarışıyorlar, kahvaltıda yok yok , sıkma portakal suyu olsa sahada iyi olabilirdi. Temizlik ide kusursuz tuvalatler otelin geneli tertemiz sürekli yıkanıyor.