Vision Deluxe Hotel

Cette hôtel vaux pas c étoile Bonjour, je déconseille fortement cette hôtel très très très déçu car ils n’ont pas de climatisation dans les chambres et il faisait très chaud. La piscine hammam et jacuzzi sont onéreux . deux jours. Les chambres n’avait pas été faite file électrique qui pend sur nos tête je reviendrai plus.

The lady in restaurant was kind of rude, i was sick 🤢 and couldn’t wake up on time for my breakfast, i went there 10 minutes later, good was in the table, but she didn’t let me eat any food, i went to the reception and asked, she was saying oh you are late. I went out o get myself some food, and the store near by was closed, when the reception noticed that, she called the restaurant and asked to give me some food, i was going to give a 5⭐️. I think they can work on the customer service of the hotel better, very good location though.

Cette hôtel vaux pas c étoile Bonjour, très très très déçu car ils n’ont pas de clim dans les chambres et il faisait très très chaud. La piscine hammam et jacuzzi sont payants. deux jours. Les chambres n’avait pas été faite je reviendrai plus.

The staff were very helpful and friendly.

Je ne recommande pas cet hôtel hormis l emplacement près du tram Chambres horribles en sous sol fenêtre donnant sur un mur vous ne voyez pas le ciel chambre sombre et sommaire, très petite pour 3 personnes, petit déjeuner médiocre Hôtesse d accueil très gentille et parle le français

First of all, out of all the employees, only one person speaks English. We paid for the largest room one month in advance. When we arrived, they gave us the smallest room, claiming they had already rented out the largest one. After a lengthy discussion, they agreed to move us to the larger room the next day. When we asked for a refund of the price difference, they said we could only pay them extra because we had booked the room at a cheaper rate a month in advance. They said the spa was open until 11 p.m., but when we went, the hotel manager said we could only use it if we paid extra because we had already paid for the room at a discounted rate. He said we could go the next day between 1 p.m. and 7 p.m. After all this, he tried to kick us out of the hotel at 8 p.m., shouting in Turkish, which we didn't understand. My recommendation is to AVOID this hotel AT ALL COSTS. I often come to Turkey, and everyone in Istanbul is hospitable EXCEPT FOR THE OWNER OF THIS HOTEL. 0 STAR REVIEW.