Grand Pamir Hotel

Very bad experience Very bad experience. Not as it shows in the pictures at all. It was dirty with very poor service. Chewinggum on the floor, dirty used towels, yellow toilet paper, bed linnen was full of black spots and funges. Dirty floor, broken seeling and the list is long. Spa is not included, and is featered with cameras. Staff do not speak english. There are no cups or teabags, and they do not provide anything even if asked. After long discussion we where upgraded to deluxe rooms, but the cleanliness was as poor as standard rooms. See the pictures Ruined our 4 nights stay in istanbul. Dont book...

Очень чисто и удобное расположение. Рядом все достопремечательности. Понравилась кровать с матрасом-удобно спать. Белье чистое и свежее. В номере были 2 кровати. Русский не знают, но английский понимают. Отель рекомендую. Подойдет для отдыха, шопинга и бизнеса.

There was no room service and they never changed the seats Or Gave toilet paper

Nicht empfehlenswert die Verpflegung war nicht in Ordnung Renovierung bedürftig und nicht für die Familie Geignet und Hygiene null nie wieder leider bereuen es das wir dort waren Sauna Massage Raum usw nie zum Empfehlen zu dunkel und dreckig

I tryed to make arrangement for airporttransfer - twice I wrote with no result, then I phoned and was told I should reserve by using Whatsapp - I told i did not have whatsapp, but now I wrote the plaindetails twice, so it should be ok. the guy on the phone said it was ok, we would be pcjåked up. When arriving to Istanbul there was npbody to pick us up, so we called the hotel several times - first they did not pick up the phone, then they told us, that nobody speaks english, we could call again the next. day. we found another transport, and arriving at the hotel we complained - they did noy understand a word. the next day they claimed thatwe should have confirmed on whatsapp, ans as we did not, there was no airport- transfer. After 3 days they blocked our keycard - and they would open if we did not pay the transfer (50€). we told them that we did not have any transport, but now they claimed that their driver has being waiting for us 2 hours in the airport. at last we payed them 30 € just to have our keys opened. beside that, the hotel is listet as 3 star - this it at least 1 to much.It its alomst impossibble to speak, nobody speaks anything but turkish. No soap in batroom, you have to ask for toilet-paper.The given toom was with an extra bed, so no space at all - except the extra bed was god to place the suitcase

The place was terrible no hygiene the bedsheets were dirty with blood stains pillows were with yellow marks some lights in the room were not working after complaining still never got repaired.The was not clean or sheets were not changed.Hardly anyone could speak english.