مستخدم نزيل
30 أكتوبر 2024
Mold, big bugs, and scammers. Do yourself a favor and stay anywhere else I booked 9 nights at the Wolf Hotel, but after just one night in two separate, filthy rooms, I had no choice but to leave. The rooms felt uncomfortably unmanaged & dirty, with disgustingly yellow mattresses (too bad I didn’t photograph that as well) making me genuinely afraid of what else might be lurking. Mold is dangerous, and it can hide in plain sight, so staying felt like a serious health risk. After five frustrating conversations with Booking and countless others with the property, they had the nerve to keep all my money for just one terrible night. They’re ignoring Booking’s emails and they even told me I’d get a refund, only to keep dragging it out, probably hoping I’d just give up. But I didn’t. There are plenty of hotels in Istanbul; do yourself a favor and stay anywhere else. This place and its hosts are an absolute scam!
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