Mytra Hotel

Good personal touch.

I had a great stay at Mytra Hotel with my family. Our room was very nice and clean. Breakfast was fantastic and the view from terrace is stunning. Best part of this hotel is also very close to all main attractions. We are planning to come back in summer.

Location is the best. Room was neat and bathroom very clean. Very helpful staff made a great itinary for sights in Istanbul.Best Part of the hotel is the views from roof terrace. Simply loved.Be sure of taking fantastic photos.

Everyone was very nice and helpful

Like everywhere in the city the hotel suffers from street noise, crowded neighbourhoods and small rooms, but if you accept that, then this place has everything you need; good air con, roof terrace for breakfast and any other time, nice food and as much as you want. The stand out are the staff. They couldn't be nicer and so helpful - I loved my time here.

Unfortunately, I cannot recommend this hotel. Due to a sudden death in my immediate family, my partner and I were no longer able to travel to Turkey and keep our booking. When I requested cancellation and explained the extremely difficult circumstances behind the cancellation I received a very cold response informing me that in future I should book the refundable option. This was extremely upsetting, and when I called the hotel to request further explanation of their response and asked for the hotel to grant a partial refund, the gentleman who took my call interrupted me and spoke over the top of me. I was stunned and hurt by the lack of compassion shown by their employees and the manner in which this situation was handled.