لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
I stayed for 4 weeks (11-10-24 to 09-1024). Room number in questiion was 720.
1. Rooms are uncomfortable.
2. The hotel did not give airconditioning at night; systemsatically heating up the room at night with no way to control from room.when taking a bath.
3. The shower geysers had poor temperature control - suddently very hot water was coming in gust .
4. Very bad laundry handling. They lost or mis-delivered my UA teeshirt, and delivered another teeshirt of another person / another room (No.712; copy of the wrong-delivery teeshirt is enclosed). They talked about compensating, but never did so. My own UA teeshirt was relatively new and expensive. I deeply regret losing that to hotel. I had earlier complaioned to you. You wrote to them. But they are cheaters, They told you that everything was okay. That they have handled the case to mutual satisfaction. Well they did not.
Thanks.
رد من مكان الإقامة: Dear Guest ,Thank you for taking the time to tell us about your experience at the ibis Istanbul Tuzla Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Mehmet OztureGeneral Manager
مستخدم مجهول
غرفة قياسية ثنائية
تم التسجيل الوصول ديسمبر 2023
مسافرون لغرض العمل
3 تقييم
10.0/10
متميز
تم النشر في 27 مارس 2024
不錯不錯的
ترجمة
رد من مكان الإقامة: Dear Guest ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Mehmet OztureGeneral Manager
A.RG
غرفة مزدوجة قياسية
تم التسجيل الوصول يناير 2024
مسافرون لغرض العمل
2 تقييم
6.0/10
تم النشر في 16 فبراير 2024
The hotel was not perfect. Just for a short stay. Max. for 1 or 2 days.
Had poor amenities.
But the price was low.
I do not recommend it to family.
ترجمة
رد من مكان الإقامة: Dear Guest ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Mehmet OztureGeneral Manager
مستخدم نزيل
غرفة مزدوجة قياسية
تم التسجيل الوصول نوفمبر 2023
مسافرون لغرض العمل
85 تقييم
10.0/10
متميز
تم النشر في 26 ديسمبر 2023
服務很好,房間一般,別靠近旁邊鐵路的,很吵,隔音效果有點差
ترجمة
رد من مكان الإقامة: Dear Guest ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Mehmet OztureGeneral Manager
han
غرفة مزدوجة قياسية
تم التسجيل الوصول نوفمبر 2023
الأزواج
17 تقييم
6.5/10
تم النشر في 12 ديسمبر 2023
It's worth for the price. Staff were nice but some were not. I would come again for my standard, but it's good for a budget travelers
ترجمة
رد من مكان الإقامة: Dear Guest ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Mehmet OztureGeneral Manager
Arnold1984
غرفة مزدوجة قياسية
تم التسجيل الوصول سبتمبر 2023
مسافرون لغرض العمل
1 تقييم
7.0/10
تم النشر في 13 أكتوبر 2023
Cleaning might be a little bit better. Breakfast is ok.
ترجمة
رد من مكان الإقامة: Dear Guest ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Mehmet OztureGeneral Manager
رد من مكان الإقامة: Dear Guest ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Mehmet OztureGeneral Manager
مستخدم مجهول
غرفة مزدوجة قياسية
تم التسجيل الوصول فبراير 2023
مسافرون لغرض العمل
13 تقييم
7.5/10
تم النشر في 23 مارس 2023
reception was not friendly.
ترجمة
رد من مكان الإقامة: Dear Guest ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Mehmet OztureGeneral Manager