BELLE MAISON HOTEL&RECIDENCE

My recent experience at this hotel was extremely disappointing. As a loyal customer who has stayed here four times before, I expected professionalism and respect for agreements. Unfortunately, the manager proposed an unfair solution regarding unused nights, which I accepted out of respect. However, in the end, the agreement was not honored, and the manager refused to account for the rented nights, leaving me feeling exploited and disrespected. This behavior reflects poor management and a lack of respect for loyal customers. It’s unfortunate that the hotel chose to lose a regular guest over just two nights. I will not be staying at this hotel again and will share my experience to warn other travelers about this unprofessional conduct." Every body beware of this hotel manager and take any agreement with him written because he is a lair and try to cheat on you whenever possible dont trust his words. He said he blocked the room for me and when i forced to go out of the hotel due to medical condition for couple of days i came and saw my room was rented.

Best location Is nice place to stay, clean... the management are good, we enjoy staying here, close to malls and sisli station.

Tremendous stay It was one of the best stays I had in Istanbul. Staff was all the time supportive and helpful. I was contacted before visit and asked for any special need. When I checked out I forgot one item in the room and staff contacted me and did their best to get it delivered to me. Thanks for this hospitality and tremendous servis. I definately recomend this hotel whoever wants to have comfortable nice stay in Istanbul. Very close distanse from Cevahir Shopping mall.

No frill service apartment. Don’t expect anything 5 star, but good enough for it’s purpose. It’s close to metro and a large shopping mall. They asked on booking page to contact them 72 hours for check-in instructions, but after I tried to contact them they gave no response, in the end I think they just want to make sure you are going to show up. Room cleaning is every 2 days, and there are a number of minor issues with the apartment I was staying, like air-con drip water when using and they put a towel under it, toilet leak small amount of water but there is sink hole nearby. Like I said don’t expect 5 star anything.

Return visit to the Belle Maison on a short trip. Great location. Easy walking distance to the Metro and Cevahir Mall. Pleasant staff. Nice, clean hotel with all you need. Kitchenette has all the basics.

It was a nice stay at a central location in Istanbul, very close to the M2 metro line and various bus lines. Despite its central location, the venue was not in a noisy street. The service was excellent and the staff is very friendly.