Black Desert Resort

All the staff we met were very nice and at least tried to help - some newness showed as not everyone was fully trained or new answers to fairly basic questions. We knew the resort was still under construction and that there would be noise from time to time but what we didnt expect was routine dynamite explosions directly across the street from our room. Thankfully that ended early in the day so didnt disrupt sleep. The most important letdown was NO WHERE on the website or any communication we received did they inform us that the pool and hot tub are closed! The sad thing is the only reason we were given was its due to a railing needing repaired - all the pool chairs and everything are set up and ready to go. Publish this on your website so people are aware!!

While the resort is opened, it shouldn't be. The restaurants are a joke. Even though the information in the room says one of the restaurants serves food, don't believe it. It's a bar and only snacks are available. And don't even think about room service--there is none. Getting breakfast at 6:00 am is impossible--nothing is opened. The rooms are ok, but whoever designed the bathroom obviously doesn't share one with anyone. The sink towel bar is attached smack dab in front of the sink so you're banging into it when you're using the sink. And it's a vessel sink--not my favorite for practical purposes. The shower is nice, but there is a frosted glass panel in it that when the lights are on shines into the room. If there are 2 people, the one sleeping will have light shining on them. There is a Sub Zero fridge in the room which is nice. It's pretty big and empty so you can bring stuff and keep it cold. The workout facility is very well laid out and had a ton of equipment. Probably one of the highlights of the resort. The spa wasn't opened yet, but they said it would be in June 2025. And I have never been to any hotel/resort anywhere in the world that didn't have a gift shop. The staff was accommodating and housekeeping did anything I asked. Would I go back or recommend the property to anyone--no.

This was an amazing resort. Would definitely come back! The restaurants were also fantastic. Comfortable beds, super clean, brand-new. Excellent resort for a great price.