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We have been coming to the Wildcat Tavern with family for years. I’ve never experienced such a change in an establishment for the worse. Menu was as blah as the food. The staff were as rude as the service was slow. What happened? And, please don’t blame it on Covid! That excuse is as lame as your customer service.

My son and I stayed in the economy room with two twin beds. The room was cozy and rustic in a good way. The bathroom was clean enough but could use an update. The living room common area outside the room was a nice place to drink my morning tea and read. I loved being able to walk down the stairs into the bar room for dinner, drinks and live music. It was also a stone's throw to Jackson X-C. Sue and Stu were very accommodating. There was no power the day I arrived due to high winds. Stu, the owner, opened the tavern for guests and we had fun hanging drinking and chatting with other guests. Sue kept the bar open a little later for us so that we could eat at the bar when my son arrived from Boston with food. In all, it was a good value and the perfect place to stay for our father-son ski trip.

—Very noisy. 1. Very thin walls. Other guests were very quiet but you could hear their conversations clearly between the walls. 2. Huge noise from Tavern below. 3. Noise from street below from tavern customers who were leaving. —wifi and tv kept freezing and cutting. —room very dark. Needs more lights. —thermostat was supposed to control heat But it seemed to have little effect regardless of how it was set.