The Theme, Jaipur

When we checked in, there was clearly an issue but nobody would tell us anything while they discussed in Hindi. After asking multiple times what the issue was, we were accused of having made a wrong booking. As they had a single occupancy room for us while we were two. After showing multiple confirmations and our check-in voucher which all said “2 adults” they kept telling us we were wrong. Multiple managers were called and eventually we did get a room but they still wanted us to do their job and contact Trip.com. The men at reception kept talking over me and wouldn’t listen at all, the girl was helpful and apologised multiple times. Once we finally got up in the room, there were stains on the sheet. In the morning my friend even had molded bread from the buffet… overall not a great experience but the room itself was good.

Best experience ever😍😍 especially the staff name of kismat kumawati and Aryan . Very kind , generous and respectful 😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍

I have visited this hotel with my family, I had wonderful hospitality and enjoyed our stay for 3 nights, food was so delicious and staff was so friendly and helpful. They have given us front facing room, airport view from room was so wonderful...hotel is just renovated and it's new looks is so amazing, overall I will recommend to my friends for visit Jaipur and stay with theme hotel....