The Fern Residency, Jamnagar

Amazing experince in fern resydency jamnagar wel maintened rooms clean comon arieas .....housekeeping satff is very helpfol.....thank you

This is at best a 3* hotel claiming to be a 4*. We have travelled to several places throughout the world and are in the middle of a 4 week tour of Gujarat. We have stayed in a few Fern Hotels and the others have been good to excellent. Here in Jamnagar- the room was old with paint peeling and stains. The bed sheet had holes. The shower room had no curtain so had to request one to be put on. The shower flow was slow and worse of all the water in the shower was tepid. Breakfast was good. Not sure how this hotel has managed a 4.6 rating on Tripadvisor. I only post reviews of hotels which are excellent or those that need improvement. The Fern Jamnagar needs to improve if it is claiming to be a 4* hotel.

Poorly maintained, smelly corridors, dirty lobby toilet, very average food and old rooms that need a spruce up. Our bed linen included disposable pillow covers and we didn't have any hot water- a basic amenity in a 4 star hotel. Definitely not 4 star standard and I wonder how they procured a Travel Advisor Travellers Choice 2025 award ?? There was no clean toilet amenity for our driver, and no provision for some basic dormitory acco that some other hotels have provided. We complained to the front office manager Mr. Shashi about our experience and requested him to take our feedback to the GM who we did not see since we checked in yesterday late afternoon. Fern enjoys a reasonable reputation but of the 5 properties we stayed at during our Gujarat tour of Rajkot Junagadh , Somnath , Gir, Dwarka, and Jamnagar- this property comes last in the comfort and cleanliness. factor.

Housekeeping good We are pleased to share that Mrs. Sewali and Mrs. Rajashree from the Housekeeping Department have received excellent appreciation for their outstanding room cleaning performance. Their dedication, attention to detail, and polite behavior have made a great impression on our guests. Keep up the excellent work and continue maintaining high standards of cleanliness and guest satisfaction! 🌟

Good location with good ambience and staff is good to have comfortable stay. Food quality was good and variety of items.

Clean rooms and washroom near and clean staff is very cooperative and polite speaking. Food quality is good.