Iberostar Waves Playa Gaviotas All Inclusive

Old hotel, that should be shown as 4* but 3*, all inclusive has an empty mini bar, no welcome drink, no bathrobe, nothing. Lack of AC in the room. No iron. The pool towels we received were dirty and destroyed, and they didn't want to change them. Food was not the best, Atlantis restaurant wasn't a good one, but Tapas bar was exceptional. Overall, it is 3*, and all inclusive isn't worth this price. You want all Inclusive? Better change hotel. We're truly disappointed as being many times in IHG and Iberostar in other cities/islands. Only this was a huge disappointment.

Das Hotel ist wirklich klasse, die Zimmer sind groß und ordentlich. Das Essen ist ein Traum. Das Personal ist sehr nett und zu vorkommend.

Returned from this holiday today. Lots of plus points. We chose not to upgrade to Star Prestige but we were delighted with our spacious room on the third floor. Garden area outside was lovely and secluded, for some really peaceful sunbathing/reading time. The access to the beach was great and the beach is a real wow, great for long walks and soft sand. We found that very few people reserved early morning sun beds around the pool and we could always get some, pretty much any time of the day. The hotel was clean and our sheets and towels were changed whenever needed. The restaurant was great with lots of food choices every day and a selection of wines. The staff were lovely and very hardworking, we were particularly impressed by the staff in the Coronas Bar. The negatives for us were as follows; firstly there is no segregation for smoking! The wonderful views from the Coronas bar were ruined by the constant smoking around you. Smoking is no longer allowed in social areas in England, so it was really hard to accept being in an area where smoking is the norm. Secondly, the dress code for the restaurant was never adhered to. Lots of sports clothes, casual shorts and flip flops. We previously stayed at an Iberostar in Tenerife and dress code was monitored every evening. Basically, there is no point having a dress code if it is ignored. Lastly, the cocktails were a real disappointment! I understand the need for premixing but they were watery and weak with no real flavour or fresh ingredients. The only cocktails made to order were mojitos and they were flavoured with a dollop of syrup. Not nice at all. All said, we did have a wonderful holiday.