Iberostar Waves Gaviotas Park

Quartos renovados e espaçosos. A comida do melhor que tenho que visto nos Iberostar. Praia a cerca de 5 minutos e não tem espreguiçadeiras nem bar do hotel. Nota muito negativa para os funcionários SOS da piscina, creio que são subcontratados do hotel. Miúdos de 3 e 4 anos a serem apitados e avisados com gestos demasiado expressivos e por vezes até com gritos nas piscinas das crianças. Simplesmente ridículo e a direção tem que fazer alguma coisa acerca disso. Todos queremos a segurança dos nossos filhos mas tudo tem que ser feito com critério e a pensar que as pessoas estão de férias. Uma nota 5 estrelas para a melhor funcionária de bar que conheci em todas as viagens que fiz, a Ana no bar do lobby é simplesmente estupenda. Rápida, impecável com as crianças seja qual for a nacionalidade e teve todo o tempo do mundo para nos aconselhar quando estávamos indecisos sobre o que beber no final de uma noite de jantar regado. Uma nota de recomendação, o restaurante principal encerrar as 21:00 é demasiado restrito, estamos em Espanha! Assim como as piscinas, encerrarem as 18:00 em pleno verão que temos luz solar até as 21:00, não pode ser.

Solemos ir a Iberostar, a Chiclana, pero este año decidimos, además visitar este hotel. Estuvimos 5 días a mitad de Agosto con dos niñas (5 y 8 años). El hotel estaba recién renovado (la re-apertura fue una semana antes). Y pese a lo reciente de la apertura, prácticamente estaba todo al 100% funcionando. Faltaba algún detalle que iban terminando durante nuestra estancia pero todo fue maravilloso. La habitación preciosa, las niñas encantadas con sus camitas en forma de casita, la habitación principal, el baño, todo de 10. Las vistas al Océano perfectas. También estaban encantadas con los toboganes de bajada de recepción, las piscinas, y como no, la sala de recreativos.... La gastronomía genial, como caracteriza a la cadena, el personal atentísimo y hasta nos dejaron una habitación de cortesía el último día para ducharnos y cambiarnos antes de ir al aeropuerto. La animación infantil genial, a pesar de tener niños de diferentes nacionalidades todos participaban y se integraban en las diferentes actividades. Quizá como puntos negativos, los horarios estaban un poco enfocados al público extranjero y a las 21:00 cesaba la animación nocturna, dejando solo pequeñas actuaciones en el bar. y también que a algunos huéspedes se les dejaba algún detalle (merchandising) en las habitaciónes y a otros no, independientemente del nivel de membresía. Antes está práctica era más equitativa en la cadena. Por lo demás, esperamos volver pronto!

La experiencia ha sido increíble, desde la primera toma de contacto en la recepción hasta nuestra partida. Todo el personal se ha portado de 10 tanto con nosotros, como con nuestro hijo. La comida inmejorable y la limpieza de las habitaciones excelente. Solo me queda decir GRACIAS.

Hard to fault this hotel. We stayed with our daughter, her hubby and their two kids (3 and 5 and 1/2) and it was ideal. The rooms were clean and well appointed and the hotel kindly got us two next to each other with good views - my thanks to Aileen Weber who arranged that! The food choice was excellent and the dining room was clean and light with the option of eating on the outside space too. Pools were great with plenty of stuff for the younger kids to enjoy including the big bouncy affair in the smaller pool. A good pool side snack bar with drinks available on tap both there and at a little static drinks van in the actual pool area. Plenty of entertainment: archery, pool exercise sessions, yoga, darts, a club for the kids! And bingo, and here a special mention to Pepe who did a superb job on the bingo rounds! (If he ever gets to read this this is Indiana Jones writing!) Also water stations everywhere, great for top ups! No complaints at all, and I would happily return for a holiday here!

Everything about this hotel is amazing. All the staff go the extra mile. Loads of great food and drink round the clock. The vast range of kids club activities is breathtaking. They even have slides instead of stairs for children! We will definitely be coming back in the future!

We have had a fabulous family holiday. We love the Iberostar chain and this is the second Iberostar hotel we have stayed in. The staff are what make this hotel really special. All the staff we found extremely helpful and they work so hard to make your stay a great experience. A big shout out to Tania, Pepe, Kati and Javi from the entertainment team who we found to be so genuinely lovely. The beach is a short stroll downhill and is beautiful. A short taxi ride or around 45 minute to an hour walk in to Morro Jable which is the nearest town and worth a visit. Car hire can be arranged through the hotel if you wish to travel further. The food in the main is good but some nights we found the food combinations a little odd but we always found something to eat. There is food available from breakfast until late in the lobby bar. The drinks choice is excellent and you can serve yourself during the day to both soft and alcoholic drinks. There is bar service in the lobby bar and entertainment room on an evening. Soft drinks, tea and coffee are available self service in the hotel 24 hours. The hotel is extremely clean, in particular in the rooms and in the main part of the hotel. There is 1 area where this could be improved, in the whole of our stay the sunbeds and sunbed tables were not cleaned which we found surprising given the cleanliness elsewhere. The live music was good in the lobby bar. The children’s entertainment room we found too hot and dark so we didn’t go back after the first night. It would be good to have some outside entertainment, possibly in the pool bar on an evening. Overall we have had an amazing time and would definitely return to either this hotel or another in the Iberostar family.