Jekyll Ocean Club Resort

Clean room, great view, very friendly staff. Very close to shops and several restaurants. Would certainly stay here again.

Excellent experience would stay here again - rooms were awesome as was the staff. Views from balcony was wonderful and the pool was never crowded. Great for couples and for families!!

The location is great, and the main restaurant is fantastic, but the suite was dated and in need of a deep cleaning. The mildew in our shower was disgusting, and even though I reported it to the front desk and housekeeping, they did very little to rectify the issue (bleach and a scrub brush really do work wonders). There was a gross splatter of something above our bed, and the toilet seat was cracking and needed replacement (seriously, these are 15 bucks at Lowes). For over 800 a night, this place should be far cleaner and better. Sadly, these were only a few of our issues.

Awful stay. Everything we ordered from drinks to food was almost always incorrect. Staff was rude and untrained. The hotel itself is beautiful but the experience for the cost was not worth it.

I never leave bad reviews, but people should be warned. I’ve stayed here with my family 3 times in the last year. Last summer it was great. It’s gone so downhill since then. The service is nonexistent. Literally, there’s barely anyone around to help with anything and the ones that are there are temps, as we were told. They might have a problem with the AC system as the room was stuck at 69 degrees constantly, regardless of what we set the temp to. It seemed humid and smelly in the rooms. They used to have frequent shuttles between the resorts, but they are much less available so there was a lot of waiting around. Also, there’s zero upkeep. The palm trees around the pool have seeds and bugs constantly falling. It’s simple, trim the trees every few months. It’s not that expensive. I literally cannot believe what they charge for these rooms considering the lack of service and upkeep. We won’t be back.

Had breakfast in the porch. The food was excellent, but it was the Staff that made the experience even great. Romaine and Sebraea were delightful and attentive. Thank you!