"Excellent laundry service. The room we booked was listed as a non-smoking room on the application, but it was actually a smoking room. The man at reception told us that our request for a non-smoking room had not been received by the hotel and that the hotel did not have non-smoking twin rooms in the first place. We showed the non-smoking room listed on the Trip.com reservation page to the two representatives at the reception and they changed us to a family room with no windows. The room was non-smoking, but it smelled like cleaning chemicals, so we asked the front desk again the next day and the different receptionist assigned us a non-smoking twin room. The non-smoking twin room was very comfortable, but this whole process wore us down."

"Its good"

"Bagus nyaman"

"Nice cosy hotel in the centre of Jember. Quiet and peaceful. Helpful and professional staf. Restaurant has a good menu selection and food was good."

"The place is nice and comfortable, and it's kept clean. It also has complete ammunition. It's the best. It's perfect if you're planning a long trip, so stop here."

"It was a lovely stay, and my mom was very happy. The breakfast was great, and all the staff were friendly."

"Sure, it's an old building, but it's still cleaner than a typical dorm room."

"Good Location...Big Room"

"Nice place and services. My parents always satisfied during the stay at Java Lotus."