The Colony Hotel

Although it is located in East Jerusalem, it has history and charm which has attracted me to bring my grandkids here. Although I’m Jewish, I thought this would be a great opportunity to see Palestinian cities like Bethlehem Jericho and Ramallah. We enjoyed our four day stay here. Every day started with a great breakfast. Afterwards, it is a short walk to the Damascus Gate into the walled city. This is a wonderful location. The rooms, each somewhat different but always tastefully decorated and we had taken four separate rooms, nobody had a room issue. The grounds were well maintained and very pleasant to stroll here I had stayed here and the King David on other occasions. Both are excellent but I think my grandsons felt very comfortable here

I need to start out by saying I don't mean to bash this place, but I should have read the most recent reviews. Many of the older pics do not represent the current state of the property, maybe in a previous incarnation, but not now. My room, 14 was tiny, and wasn't representative of any of the room pics posted by the owners. It's quite disingenuous for the current owners to use pics when it was a prior establishment, like trying to sell your old used car with the factory photos. The place looks run down, and shoddy. My room had many areas of cracked paint, though recently repainted. Missing drapes, no phone as in the photos. You can tell where they tried to modernize by replacing old windows and doors, but the repairs were done on the cheap, are shoddy. The sign in the bathroom said to run the hot water for a while, it never got hot enough to comfortably shower in the unheated bathroom. They did add a continental breakfast, which would have been more enjoyable had the dining room been properly heated. I was worried about getting a good night sleep given there is no sound insulation from the door, but I will say it was very quiet, probably because this is low season, and the place felt empty of guests. The place is very clean, and the person who appears to be the manager/owner is very polite and very friendly. I can imagine that COVID-19 has been devastating for his business. The takeaway here is that if you need a place to stay in this neighborhood, and are not looking for fancy, this will work if you can get a deal, otherwise look elsewhere. Bed, 5/10. Not the worst I have slept in, but certainly not great. Room condition, also 5/10. Clean but Ikea quality furniture that had seen better days. No shutters, and no blackout drapes. Summer visitors will have problems with this. Bathroom, 7/10. Seemed to have been recently updated, but what good is a shower if you can't use it? Oh, and no glass or cups in the room. How are you supposed to brush your teeth or take meds? Amenities, 7/10. Thin towels, minimal shampoo, soap and shower gel. Extras available as self-serve. Public spaces, 3/10. The place is depressing, it needs a serious refreshing. Breakfast, 5/10. Ignore the older pics of fresh omlets and other hot food. These are old, they only offer what they call a "continental breakfast", there is no chef. The TV in the room was ok, limited channels, foreign visitors will have limited choice. To be honest this is not the place where you want to spend time here, anyway. I wound up leaving early, I couldn't spend another night in this place.

Teníamos una reserva con booking de 4 habitaciones para 8 personas durante 3 noches. Nada más llegar nos dimos cuenta que las fotos en la web no tenían nada que ver con lo que te encuentras. Les mandamos una queja vía *********** para ver si nos cambiaban de habitaciones pero nos dijeron que no había otras y que nos harían un 5% de descuento. Automáticamente nos cancelaron la reserva de booking y nos cobraron el total menos el descuento. De esta forma, no podemos poner una queja en *********** al no ser ya clientes. Comprendemos que en Jerusalén los precios son altos y que no va a ser lo mismo que en España pero manipular las fotos…. Los baños asquerosos. Cortinas, toallas, moqueta…horrible todo

I am a local professional in the tourism business, so I stay in a lot of hotels. I wanted to be close to my clients and chose The Colony based on location and the attractive room rate. There was an issue with my reservation, which was speedily resolved. My room was small, no view which is fine. I was a bit turned off by the condition of the furniture, the unfinished paint job, the small crack in my room door which meant that I could see out(and potentially someone could see in) and lack of a light bulb in the room's sole two socket light fixture. More importantly however was that the hot water system wasn't working correctly so after being scalded by hot water, I had to keep my hand close the handle to find the right temperature. There was also a slight sewer smell coming from one of the drains both in the bathroom and in their common area. It wasn't overwhelming and it may not have been the hotel's problem but it was a bit off putting. Bottom line is that this is a budget hotel in an excellent area of Jerusalem. The accommodations were adequate but I wouldn't stay again.

I find it hard to believe that this is rated as a 3 star hotel. The walls had holes in them, they were blistered looking with cracks, the bathroom smelled and there were ants all over the balcony. It is in a complete state of disrepair. Also the walls are thin, you can hear chatter and tv noises from other rooms. It felt dirty and I was not comfortable staying in the room, except when I had to sleep. My husband and I could not wait to check out and stay in a real hotel. It is certainly not a good value for the money. There is no breakfast buffet, only coffee and mediocre cookies. The one positive remark is that the staff is friendly and kind.

A small hotel at a good location. We stayed for one night. You would have to climb a few dozen stairs to the reception and the rooms - both on 2nd floor. The room is small but very clean. The TV is also small. The Value for money was fair.