مستخدم نزيل
18 يوليو 2023
During my recent stay at Petra Hostel in Jerusalem, I had a less-than-pleasant experience that left me feeling disappointed and uncomfortable. The hostel's location was convenient, and the room rates were affordable, but unfortunately, the overall atmosphere and service fell short of expectations. One of the significant issues I encountered was the cleanliness of the place. The hostel appeared to be in need of some serious maintenance and cleaning. The common areas, including the bathrooms and the lobby , were not up to the standard I would have expected from a reputable establishment. The lack of cleanliness made it challenging to feel comfortable during my stay. Additionally, as a single female traveler, I encountered some uncomfortable situations with the older man at the front desk. While I don't want to make any unfounded accusations, I felt that his behavior was often inappropriate and unprofessional. He seemed to shout frequently and made me and some other female guests feel uneasy with his comments and stares. I believe that every guest should feel safe and respected during their stay, regardless of their gender or background. It is essential for hostel management to ensure that all staff members adhere to a code of conduct that promotes a welcoming and harassment-free environment. I had high hopes for Petra Hostel based on its online reviews, but my experience left me regretting my choice. I hope that the management takes these concerns seriously and takes steps to improve the cleanliness and professionalism of their establishment, making it a more comfortable place for all guests.
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