Bluegum Apartments

環境衞生巨差，下次一定不會再定這家………………………………………………………………………………………..

Disgusting. Bedsheets and bedspread were unwashed and stained, hair on pillows, floors not swept, balconies not clean (and rear balcony inaccessible due to faulty door handle, which posed a fire hazard), torn couch, no security screen on 2nd floor bedroom rendering this room unsafe for our children to sleep in, power outlet hanging from wall, loose staircase railing. Management were adamant the unit was cleaned and were dismissive of our concerns. Thankfully I was able to wash and dry the main bedsheets myself prior to sleeping, and our children were able to sleep on airbeds we were travelling with. Unit in no way resembled photos advertised on their website. Would not recommend at all.

Our accommodation was somehow mixed up, when I arrived to check in I called to see where we were supposed to go to be told the apartments were not ready and weren’t sure when they would be. We were offered other accommodation at Jesmond Executive Apartments that we accepted and, in our opinion, was quite poor. The dishwasher had a bad smell and did not work, the bathroom tap was not fixed to the vanity and one of the rooms reeked of cigarettes with a cigarette burn in the pillow and there were other issues! Overall, it was quite a disappointing experience.

I did not recieve all & when I tried to ring to see if it could be sent to my phone the automated answering system could not help at all. As we had an important engagement to attend we gave up in disgust and found alternate accommodation at another location. This therefore cost me extra and almost ruined our day Both myself and my wife are sure that we will not use you again

The apartment was neat and mostly clean. Unfortunately the area is noisy with neighbours constantly slamming door and screaming. Stairway is dirty and full of rubbish. Allotted parking always taken by others

Do not believe what you see with the pictures they post of this property it is disgusting inside and out. The unit was not clean at all hair and food on the floors, the bathroom tap had literally fallen off and the windows in the bedrooms did not close. I.was told 3pm checking in we didn't get in untill after 4pm as the cleaner was cleaning the unit. They say no smoking but the whole unit block inside is filled with cigarette smoke which filters into the apartments. DO NOT STAY HERE