Guest User
February 7, 2025
Hygiene: Extremely poor hygiene and all kinds of bugs. We slept for 4 days. As long as we opened the window, the room and bed were full of bugs. When I asked the hotel if there was any solution, they said there was no other way but to open the window. Especially the hot spring bath outside was totally unusable as it was full of bugs. Just imagine looking up and there were tens of thousands of bugs densely packed above my head. There was a layer of dead bugs floating in the bathtub. The hotel explained that it was okay as the bugs didn't bite. I was speechless. To be honest, the hot spring bath was the only attraction when I booked this hotel, and it didn't work even once in the end.
Facilities: It is said to be a new hotel, but the room facilities are very old, the sockets are broken, the shower is broken, this kind of facilities are not even comparable to our Shanghai Express Hotel.
Environment: There is no good environment. When you open the curtains, insects are everywhere. How can you have the mind to pay attention to the environment? You will be woken up by the speedboat on the Lancang River at 7 o'clock in the morning. You can't sleep well at all.
Service: 1. I ordered a bowl of noodles for breakfast, but the noodles were right next to me and he said they were out of stock. I pointed at the noodles next to him and asked him if this wasn’t noodles? Then he said, "Wait a minute, the water hasn't boiled yet," and asked me to take out the rice noodles that had been cooked and left for a long time, and then he rolled his eyes at you. 2. The front desk staff looked up at the sky and ignored me. When I asked them to book a car to go to the airport, they said it was irresponsible. I said no, I would pay for it. Then they asked me to ask their hotel to charter a car for 200 yuan, while Didi was only 30 yuan. 3. During the entire 5-day and 4-night stay, I did not experience any service. The room rate was more than 1,600 yuan per night. Such an experience really broadened my horizons.
Summary: This hotel is really not as good as a budget hotel. I don't know where the good reviews came from when I booked it. Please book carefully and don't spend money to suffer.
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