Guest User
January 31, 2025
Overall: Very low cost performance, just a good review. The floor is sticky, there is no service and it is not clean.
First of all, the front desk is very unprofessional. When I went back to the hotel to ask questions at night, the two front desk staff were sitting there playing games without even raising their eyes. I have never seen such a hotel with 0 service. There is absolutely no service awareness.
When I checked in, the bedside table in the room was damaged and the room was not cleaned. There was no sunlight in the room, dim lights, and a room that was not ventilated. I asked the person in charge of the hotel if we could change the room. After all, I spent nearly 3,000 yuan. The person in charge of the hotel, a lady in a black suit, even deceived me and said that there was no room, but I saw on the Internet that there was a vacant room. She insisted that there was no room. I don’t know if she took me as a **.
Hygiene: Another thing is that it is not clean. First of all, the floor is definitely not mopped, it is sticky, and there are small insects all over; there are about 20 or so in the room, all of them. It is a tropical rainforest, but other hotels we stayed in did not have such a situation, and the windows were not opened when we checked in. The cleaning aunt could have handled it when cleaning the room.
Breakfast: Not to mention, the coffee is very simple instant, with only water level.
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