مستخدم نزيل
22 يونيو 2025
Not only was the facility itself beautiful, but the hospitality of the staff was truly exceptional. Upon arrival, we were welcomed with a drum performance, which moved us from the very first moment. Mr. Sikander kindly guided us from check-in to our room and even accompanied us to the museum the next day. He also arranged for us to meet the polo horses at my husband's request. Throughout our stay, he actively offered to take commemorative photos for us. At the pool, Mr. Laxman brought us water and kindly replaced the towels on the chairs with fresh ones. In the evening, he encouraged a peacock to come and eat from my husband's hand. At the reception, Ms. Parkhee prepared peacock feed and took photos for us as well. During the cookie-making class, a female pastry chef with a lovely smile (unfortunately, I didn’t catch her name) taught us with great care. At the mocktail class, Mr. Rana also taught us attentively and even shared the recipe with us. Afternoon tea was a truly elegant experience. Dinner was delicious — the quality left nothing to be desired. However, the only main dishes available from the European menu were chicken cutlet and sea bass, so having a few more options would have made it even better. A male staff member dressed in black with glasses (whose name I didn’t get) was incredibly kind and helped us choose from the menu with great care. He even offered us complimentary ice cream and explained that its flavor was betel leaves. His sincerity and professionalism left a lasting impression. We had a wonderful surprise during our stay. Mr. Swaroop and Mr. Mohan prepared traditional outfits and swords for us, and we got to cut a cake on our balcony. When Mr. Swaroop asked us about the purpose of our trip in the hall and we said it was our wedding anniversary, he quickly arranged this surprise. They also took many photos and videos of the moment. I also participated in the morning yoga session. The instructor created a peaceful and relaxing atmosphere, and after the session, they kindly took a commemorative photo of us with the palace in the background. Breakfast was served on the terrace, where we enjoyed the refreshing morning air. The first plate was beautifully arranged, almost like an afternoon tea set, which was very impressive. However, when I ordered hot salmon, a male staff member in white told me, “There is no salmon today,” which was a bit disappointing. On the other hand, Ms. Pull, a female staff member, provided us with very sincere service, making breakfast time very pleasant. Two housekeeping staff members prepared a lot of balloons for our wedding anniversary and beautifully decorated the bed. The sheets and towels were always clean and neatly arranged, allowing us to have a very comfortable stay. We are truly grateful for their thoughtfulness. We were also deeply touched by the three-tiered dessert stand and cake gifted to us by the hotel. They were gorgeous, beautiful, and incredibly delicious. Thank you so much for mak
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