The customer service was very helpful, and I really appreciate that. However, I was quite disappointed with the cleanliness of the room. The bedsheet had visible stains and didn’t seem properly cleaned. The bed frame was dusty, and the curtain looked very old and unwashed—it seemed like it hadn’t been changed in a long time. This made the room feel quite unhygienic and uncomfortable to sleep in.
That said, the hotel’s location is very convenient, which I appreciated. I sincerely hope that the cleanliness and maintenance—especially of the bedding, curtains, and furniture—can be improved. It would also help if the bedsheets were washed with bleach (like Clorox) to remove stains more effectively.
Thank you, and I hope to see improvements in the future.
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