Johor Bahru R&F Princess Bay Changfeng Residence Hotel

Very good stay, amenities were provided like hotel. Would come again!

Booked a room for 5 guests, 2 bedrooms and 2 bathrooms. Actual room given was for 4 guests, 2 bedrooms and 1 bathroom. 5th guest decided not to stay and returned Singapore. No response when feedback raised to accommodation team until feedback raised to TRIP.COM Team from TRIP.COM assisted professionally, a contrast of local accommodation team. Users are advised to check and be aware of possibility of being shortchanged by local accommodation team.

Good: . The room is spacious, comfy and clean. . Check in was seamless and fast. . Very friendly & prompt to reply customer service. . Have security at each block entrance. . WIFI was good on Day One. Bad: . The letter box was right at the bottom of the mailroom, basically had to squat/kneel to open the safe. . The num lock was so small that I had to guess the numbers when turning the lock. . Lighting was bad in the mailroom. . WIFI not working on 2nd day of stay. Replaced with sim router but reception was bad. Turn out had to use my own mobile data. Had to give kudos to the customer service team for being prompt to respond while I have my internet disruption. Delivering the sim routers even late in the evening.

It is located in a residential building compound with more than 10 buildings. It does not say which building it is in and there is no signage. The security people don’t even know where it is. So, on the day we went there we could not find it. Ther is no contact number either It is a complete waste of money and even worse. We were stranded with two little kids, a lot of luggages and had to book another hotel last minute. DO NOT BOOK THIS PLACE!

تسجيل الوصول مرهق بعض الشيء، الغرفة جيدة، يوجد مركز تسوق بجوارها، وهي مريحة للغاية لتناول الطعام والتسوق، والمفتاح هو وجود العديد من النساء الجميلات، إنه جيد جدًا

We had a lovely stay at this homestay! The place was clean, and nicely furnished, as shown in the photos. It had a warm and welcoming atmosphere that made me feel right at home. The host was friendly, responsive, and made the whole experience smooth and pleasant. Highly recommended.