Holiday Inn Johor Bahru City Centre

Overall location is good, mattress is comfortable. Check in was fast n front desk reception was very friendly & helpful. But was disappointed with these two:- 1) bfast buffet spread was bad. 2) Room toiletries are ‘Dove’ brands which is a disgrace to holiday Inn.

I had a 5-night stay at this hotel, and for the most part, everything was great. The staff were friendly and helpful, the room was clean and comfortable, and the overall service from check-in to housekeeping was consistent and professional. However, I found the breakfast selection quite limited, especially when compared to nearby hotels. A wider variety would certainly improve the overall guest experience. Unfortunately, on my final night, there was a leakage issue in my room. I was exhausted and looking forward to rest, but had to pack up and move to another room late at night. While the staff did assist with the room change, the inconvenience left a disappointing end to an otherwise good stay. I hope the hotel can improve on breakfast variety and conduct regular room maintenance checks to prevent such issues. With those improvements, it has great potential for a much better guest experience.

We had a last minute booking and the location is convenient so we just walked over from City square central after dinner. The room was clean and comfy. All the room's basic necessities were good. We had a relaxing day. We will come back again.