Hako Hotel Mount Austin

Wonderful location. Surrounded by restaurants, massage parlour and hair salon.

Check-in staff is friendly and process is a breeze. You'll need to provide RM50 cash deposit upon check-in and will get it back upon check-out. Hotel's guests can also leave their bags with the hotel for security as they go for an extended day out after check-out. The queen room with window was relatively clean upon checking in. Window faces the roofs of the adjacent shophouses - nothing much to see. Didn't like that the sink is outside the toilet and no bar soap for washing hands is provided. Mould can be found around the toilet on tiles with a mild smell but tolerable. As a deep sleeper, hotel soundproofing is considered bad. The singing from the bottom karaoke didn't even stop until 4:45am on a Monday morning. The singing travels just soft enough to still have you guess what song is being played. You can even hear the next door plugging their electronics against the wall and people's conversations outside the room's door. Mattress and pillows are clean and soft, however not comfortable to sleep on but this ultimately is just personal preference. The hotel occupies the top 3 floors of the building while restaurants and karaoke are on the bottom floors. Lots of trending eateries around the area - short walk away.

The location is ideal! You're just minutes away from the vibrant Mount Austin area, known for its trendy cafes, local eateries, bubble tea shops, and family-friendly attractions like Austin Heights Water & Adventure Park. It's a foodie's paradise and super convenient for exploring Johor Bahru.