سانت جايلز سوثكي

It was a good stay. Strategic location and worthwhile.

Location is great. Need to improve the breakfast selection. Overall, it’s a good choice for short staycation.

Other than having an excellent location near the Southkey Mid Valley Mall, everything on this hotel is a major disappointment. Water bottles are not provided in the room and guests are expect to take their own water from the water dispensers in each floor. It is almost impossible to eat the hotel breakfast without having to brave long queues. It is frustrating to wait for the lift which is perpetually packed up. We were told that we can’t get additional bath towels as it is restricted to 1 towel per pax - my first ever experience in all my years of travels! Bottom line is that this hotel just has too much guests. The entire Singapore has converged into this hotel. If you have the means to stay somewhere else, please do. If you are happy to be with massive crowds, you will enjoy this hotel. All the best.

The staff that served me doesnt seem as friendly as what many commented in the forum. The checkin also slow but they increase the staff to 4 at the peak when many came to check in starting 2pm. The cafe that served breakfast is full house after 8am. And the staff are not attentive, not clear table on time. Many plates on the tables waiting to be cleared. Many people complaint no fork And spoon on their table. My son also cannot find the glass for drink because staff not take it refill it on time. Very Basic amenities nothing to be mentioned. The room facing the EDL is noisy. Need to improve the noise insulation.

It's my hubby birthday celebration. Need to email hotel reception in advance if you wish to get the free birthday cake. Received welcome drink voucher, to be redeem at the rooftop bar. Traffic is very bad during rainy day and after work hours, so avoid going out of mall at night. Parking is RM5 for 1 day.

Great location for families with young children and grandparents travelling together.