Hotel Bliss

Total scam. We booked through booking but when we got to the hotel they told us there is a "formality issue" and can't host foreigners. We were told not to worry as they would book another hotel for us. I repeatedly asked which hotel it would be and when they finally disclosed the name, it turned out it was much cheaper, but they insisted it was "the same tariff as Bliss" which it clearly wasn't, it was 50% cheaper. In the end we opted to book this other hotel online. Thgen the manager told us he would arrange someone to take us there but they wouldn't provide the transfer for free... they would charge 500rp for a 1km ride. We ended up exiting the hotel and getting a ride for 100Rp. Total scam: a) did not respect the booking b) did not want to reimburse the difference c) did not offer free transport at least as it was their fault d) the transfer option they charged us was 5X the going rate we found