Outrigger Honua Kai Resort & Spa

This was my 3rd time staying at the Honua Kai. The property is magnificent and worth staying at but the overall condition of Unit HKK 820 was showing its signs of age. The unit was well equipped and included everything we needed. We even had an issue with the coffee maker not working and after a call to KBM we had a new one later that afternoon. The problem I had with the unit was the overall cleanliness. The main carpet was dirty had huge stains on it. The drapes had large stains and the shower grout was dingy and stained. The TV stand was missing a chunk of wood out of it. The exterior windows do not look like they have been cleaned in some time. Even in the hallway there was evidence that they had to cut into the drywall but had just replaced the drywall and had not taped or finished or painted it to match the rest of the wall. I have always thought of the Honua Kai as the standard for luxury rentals. This trip has shown me that is no longer the case.

My group stayed across three villa units and one tower unit for a week. Here’s my honest review, pros and cons… Highlights included: a stellar location, great pools, solid cocktails at dukes, and great beach access. Also love keypad entry so you don’t have to remember your keys all the time esp when at beach or pool. Love the outdoor grills and beer fridges on the villa balconies. Areas of feedback for the property: We found many of the units to have been in mediocre condition and poorly maintained. Two units have broken a/c’s and a third was just barely strong enough. Also had WiFi issues, broken bbq lids, non operational patio fans, broken dishwashers. In the common areas, the gym has a decent set of weight equipment, but is comically small, almost infuriatingly and dangerously so. Every morning and every evening before dinner it was just so packed, you could barely do your sets without bumping into somebody at the machine next to you To add to that, the gym‘s air conditioning was broken all week (who knows how long before that?) which added to the discomfort. I’m a pretty easy-going traveler and have no problem when a couple of these happen from time to time but seeing them all occur is a clear sign of poor management by the ownership. My TLDR here is it’s a good property, but shows extremely poor management and excessive cost cutting, and ultimately becomes a subpar product until that’s addressed.

Beautiful resort and amazing timeshare!! it’s a beautiful grounds, beautiful pools, friendly staff. The rooms are well appointed have all the advantages you need and fill your stuff up as required. We’ll stay here and heartbeat.

Beautiful property and resort rooms! Grounds were so pretty, well manicured, gorgeous beach front. Pools were amazing, so many of them and so spread out that they were never really crowded. Delightful,

We love this resort. Konea room 214 is our go-to place while in Maui. The resort has changed a little since the Lahaina fire, 2 yrs ago. MRR no longer provides a free shuttle from the resorts into town, and several of the towel lockers have been removed so it's a little less convenient to get a pool towel than it used to be. This place would be better if it had electric vehicle charging stations around the resort.

This was an excellent property for a family to enjoy. Great pools, beach access, and amazing rooms.