مستخدم نزيل
4 يونيو 2025
I last visited the Sueno Deluxe about 8 years ago with my partner at the time, this visit on my own was disappointing from the beginning and didn’t improve during my time there (10) day, the standards have fallen so much since last time, staff attitude was very poor apart from the head housekeeper on the 3rd floor where I was roomed and the barman based on the pier most of the time called Yuri, he was great at is job knew it well and was always pleasant to the customers 10 out of 10 for him. I like white wine the most, however most times it was warm which tastes vile, if you wanted it chilled they put ice cubes in it ( which has everyone knows makes it weaker and loses it taste, some of the bar staff didn’t know how to make some cocktails, I had to send 3 back and show them myself how to make them, In short I would never go back again and other people who I met there said the same, wouldn’t go back and wouldn’t recommend the hotel unless you were a golfer especially from Scotland. The hotel seems to cater more for golfers than families, couples and solo people like me, on two occasions I had to intervene and tell them to lower their voices has other guests where trying to watch sports especially golf when the second major event was finishing on the Sunday, they were more shouting and yelling and unfortunately using fowl language, when women were also around, no members of staff or management made any effort to stop them. Unfortunately a bad situation for many and me.
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