Grand Kakinada by GRT Hotels

My two-night stay at GRT Grand Kakinada, from check-in on July 15th, 2025, to check-out on July 17th, was truly exceptional. What made it stand out was the genuine warmth and sincerity shown by every single team member. From the front desk to housekeeping, the restaurant staff, room service, and even the employee at the front gate, every interaction showed that Service with a Smile is their way of life, not just a motto. I was most impressed by how this positive spirit was consistent across all departments, which is a clear sign of strong leadership and an empowered team. I want to give special praise to the Human Resources team, and particularly to the Head of HR, for their key role in creating such a spirited and guest-focused environment. It is rare to see a hotel's promise of good service match its actions so perfectly. They provide thoughtful hospitality, attentive service, and a team that genuinely enjoys making guests happy. GRT Grand Kakinada doesn’t just offer a great stay; it creates a human connection you remember long after you leave. I am already looking forward to returning!

recently stayed at GRT Grand Kakinada and was genuinely impressed — not just by the property itself, but by the warmth and attentiveness of the staff. Special mention to Bibin and Pinky at the restaurant — their service was simply exceptional. They remembered our preferences after just one visit and went out of their way to make every meal a pleasant experience. Friendly, thoughtful, and always professional — they really made us feel at home. At the front desk, Manjusha was courteous and efficient, making our check-in and check-out process smooth and hassle-free. She was always ready with a smile and helpful suggestions whenever we had questions about local spot or transport. The rooms were clean, the food was great, and the overall ambiance had a calm, comfortable feel to it. But it was the people who made the stay stand out. Highly recommended if you're in Kakinada and want a stay that feels both profesional and personal.

Great place to stay and dine, conveniently located at the center of the town and courteous staff. I'd stay there again if I were to go back to Kakinada again. The only feedback is a bit of training for front desk staff. The need to engage with customers quickly enough, not multi-tasking or looking busy on phone. One word feedback for front desk staff: "Customer focus"

The room was hygeine and the staff was so polite and a very good quick response The house keeping staff was so good with us especially Mr. GOURAB. Kudos brother thanks for the good hospitality

Pooja, sathya,Rama, Manjusha the above mentioned staff had given ua a memorable experience from the time from checkin till the time of checkout. Hospitality and food and the room amenities are simply superb. Wishing all the best for the future endeavors

Pooja manjusha prasanthi priya sinha sumitra great hospitality i enjoyed the stay these people made more comfortable with their caring