Fortune Resort Kalimpong - Member ITC Hotels' Group

My recent anniversary vacation at the ITC Fortune Kalimpong was truly exceptional, and I highly recommend this hotel to anyone visiting the area! ​From the very start, the booking process was seamless. We dealt with Pritam, the Sales Manager, who was incredibly professional and helpful. His excellent service set a wonderful tone for our entire stay. ​The entire hotel staff was cooperative and excellent across the board. Every single person, from the room service attendants to the hotel managers, treated us with warmth and professionalism. ​A very special mention goes to Shubhankar at the restaurant! He was outstanding, anticipating and assisting with our every need during meals. His attention was truly appreciated. We also have to mention Firoz, who was an innocent delight, always greeting us with the most genuine and infectious smile. ​One major highlight was the dining experience. The portions of all the meals were adequate, and the prices are really reasonable. This is a significant point—you definitely do not need to opt for a MAP (Modified American Plan) plan here, as the à la carte pricing is great value for money. ​We were also provided with a surprise platter, which was a lovely, thoughtful gesture that we thank the hotel for immensely! ​The entire stay was excellent. The exemplary service, reasonable pricing, and delightful staff truly made our anniversary vacation special and memorable. Thank you, ITC Fortune Kalimpong, for a fantastic experience!

It was great experience, the service provided by each person was great , including Nikhil, Suraj all has made our Stay wonderful

I have been coming to kalimpong for many years as my son used to study here.There was no such branded hotel over here with good view.But ITC Fortuna has come up with a good property.The staffs are so polite & well mannered.The panoramic view of Kanchanjunga from this property was mesmerizing.Suraj RM in restaurant has given us a property tour which made us more attracted to stay in this property in near future.The food choices in the buffet was nice & well managed.This place will rock.Best wishes to the team.