Avani Kalutara Resort

5* hotel booked to end our trip in style. Bar staff and cleaners were super happy, polite and love to great the guests in the hotel. Reception staff were generally unhelpful. I tried to book activities and excursions, but was initially told to go the hotel next door before being given a random book While trying to sort late check out one receptionist began serving another customer over my head. Late check out was eventually agreed to which was helpful but after being sat face to face in silence for minutes. Facilities are wonderful. Nice private beach, great pool area. Two bars and buffet style restaurant with ala carte option. Locals got charged significantly less for our event dinner. Some would say that's fair, others would disagree, but not being transparent probably suggests it was trying to be hidden. Service wasn't 5*. When we arrived our bedding was ripped and had a huge hole in it. Thankfully this was fixed, but I think atleast 2/3 people came to check before it was resolved.

Best experience in room facilities Best quality foods and very tasty. Tv experience is too good. Landscaping areas are very safe and interesting. Friendly staff and gave best service

Thank you very much for your amazing hospitality from check-in to check-out and for going above and beyond, Thadika, Roshantha, and Vishan! You are truly amazing in what you do in making guest experience very memorable.