Russell Hotel

Excellent staff. Comfortable bed. Bed and pillow were super comfortable. There was a loud mechanical noise outside our window for hours during the night - very annoying. Staff are fantastic. Very friendly, polite and efficient. They really try to meet your needs. No mini fridge so no cold drinks. No coffee in room - only 1 teabag and 1 cup for 2 people. Universal power sockets which is fantastic. Parking is so full with non-residents cars that they ask you to leave your keys. I refused and they accommodated me but it took about 30 minutes of stuffing around before I could park and leave. Overall, it’s 3 star accommodation in a central business location. But in need of some room refurbishing.

Nice 3 star hotel Nice 3 star hotel. Rooms get very hot. Food is okay. Rooms are clean.

Encounter at HBT Russel My stay here was good! This hotel needs to think of getting a spacious location.

Excellent and friendly facility Everything was fine except WiFi in the room.

I booked the hotel in online and paid the amount to GO Ibibo. But when I went there to check in. The Hotel did not got the payment from Go Ibibo. They forced me to pay it again and I paid. This is very bad service from Go Ibibo

This was about the worst stay i have had in any hotel. The hotel failed to deliver even on the very basic items as stated on its site. They ran short of beddings and I had to ask severally for pillow cases for my room and the staff were largely unresponsive.. even spotted a couple of small roaches in my room...not recommended!