Cinnamon Citadel Kandy
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1 night
1 room, 2 adults, 0 children
All properties in Kandy
Cinnamon Citadel Kandy
No. 3 of Scenic Hotels in Kandy
8J4F+JFJ, Srimath Kudarathwatta Mawatha, Wattarantenna, Kandy, Central Province, 20000, Sri Lanka
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Highlights
Great views
Delicious breakfast
Ideal location
Free parking
Lots to doAmenities
3 Restaurants
Outdoor swimming pool
Hiking
Gym
Public parkingFree
Airport pick-up
24-hour front desk
Luggage storage
All amenities
Property Description
Located in Kandy, Cinnamon Citadel Kandy is within a 5-minute drive of Asgiri Maha Viharaya and Commonwealth War Cemetery. This hotel is 2 mi (3.2 km) from Bahirawakanda Vihara Buddha and 2.2 mi (3.5 km) from Kandy Clock Tower.
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8.9/10
Excellent hotel for families with an amazing view and swimming pool
All 53 reviews
Surroundings
Train: Katugastota Railway Station
(4.3 km)
Train: Mahaiyawa Railway Station
(4.3 km)
Landmarks: Serenity Valley - Tourist Bungalow
(190m)
Landmarks: Siri Subadhraramaya
(400m)
Landmarks: Samadhi Cultural Center
(400m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Superior King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Minibar
TV
Daily housekeeping
Desk
Check Availability
4
Superior Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Hot water (24 hours)
Wi-Fi in room
Check Availability
6
Superior Twin Garden View
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Hot water (24 hours)
Wi-Fi in room
Check Availability
5
Deluxe King River View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Minibar
TV
Daily housekeeping
River view
Check Availability
7
Superior King Garden View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Hot water (24 hours)
Wi-Fi in room
Check Availability
4
Deluxe Twin River View
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Hot water (24 hours)
Wi-Fi in room
Check Availability
5
Superior Twin River View
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
River view
Hot water (24 hours)
Wi-Fi in room
Check Availability
7
Superior King River View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
River view
Hot water (24 hours)
Wi-Fi in room
Check Availability
Hide Room Types
Guest Reviews
8.9/10
Very Good
53 reviews
This property hasn't received any negative reviews.
- Cleanliness9.0
- Amenities8.8
- Location9.0
- Service8.9
Average for similar properties in Kandy
Review summary
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Facilities: Guests praise the well-maintained swimming pool and spacious, comfortable rooms. The pool area is particularly noted for being family-friendly and a great place to unwind. Although some facilities are older, they are clean and functional.
Yazeed Sartawi
August 21, 2025
Excellent hotel for families with an amazing view and swimming pool
MONNISH KUMAAR
April 19, 2025
Lake view. Good ambience. Dinner buffet can be better. Children meals available
Guest User
March 23, 2025
Nice hotel with a great view over the river. Some of the furniture in the rooms are a bit dated and could do with some DIY. The room lighting could be improved and the odour inside the washroom should be better managed.
Beds were comfy, rooms were very spacious and the facilities in the hotel were good. Food was tasty and had a wide variety.
Guest User
June 12, 2025
Nothing to complain. All good. We enjoyed very well.
Melani
April 28, 2024
We loved our stay at the cinnamon citadel. The hotel and the amazing pool were perfect for relax time after sightseeing the area. The view was amazing and calm. The service was impeccable, we enjoyed dinner and music every evening and finally stayed longer than planned.
Guest User
April 26, 2025
excellent experience
Lenka 林菲
April 16, 2024
We had a nice stay. The facilities are not new but very clean and well maintained. It's a bit far out, so you'll need to take a ride anywhere.
Anonymous User
June 23, 2023
Pros:
-Great location, beautiful view of the river
-Wonderful dinner buffet
Cons:
-Check in took close to an hour as they couldn’t find my booking. Had to reach out to trip.com for help. That said trip customer service is excellent
-Rooms are quite old and had a musky smell
Services & Amenities
Most popular business facilities
3 Restaurants
Outdoor swimming pool
Hiking
Off-site
Gym
Public parking
Free
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Table tennis room
Cardroom
Airport drop-off
Additional charge
Taxi booking service
Currency exchange
Conference room
Additional charge
Multi-function room
Playground
Childcare service
Additional charge
Wake-up call
Wi-Fi in public areas
Free
3 Restaurants
Outdoor swimming pool
Bar
Conference room
3 Restaurants
Panoroma- Main Restaurant
Style: Buffet
Cafe C
Style: A la carte
Lounge Bar
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Taxi booking service
Business services
Postal service
Multi-function room
Conference room
Additional charge
Front desk services
24-hour front desk
Lockers available
Concierge service
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Languages spoken
English
Food & drink
Snack bar
Bar
Room service
Public areas
Picnic area
Garden
Smoking area
Elevator
Health & wellness
Table tennis room
Gym
Hiking
Off-site
Activities
Cardroom
Cleaning services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Clothes steamer
Facilities for children
Playground
Childcare service
Additional charge
Children's meals available
Accessibility
Accessible rooms available
Safety & security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 3 years old and under | US$10.00 (approx. NZD 17.66) per person per night Extra crib: Free |
Children 4–11 years old | US$10.00 (approx. NZD 17.66) per person per night |
Children 12–17 years old | Contact property |
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:30-09:30 Open
| Age | Fee |
|---|---|
Adult | Buffet:US$15.00 (approx. NZD 26.49) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
There is no age limit for checked in guests.
Paying at the hotel
Property Description
- Opened: 1983
- Renovated: 2012
- Number of Rooms: 115
Phone:+94-81-2234365-6
Email:info@cinnamonhotels.com
Located in Kandy, Cinnamon Citadel Kandy is within a 5-minute drive of Asgiri Maha Viharaya and Commonwealth War Cemetery. This hotel is 2 mi (3.2 km) from Bahirawakanda Vihara Buddha and 2.2 mi (3.5 km) from Kandy Clock Tower.
Be sure to enjoy recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Vel Eliya, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.
Make yourself at home in one of the 119 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Vel Eliya, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.
Make yourself at home in one of the 119 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Frequently Asked Questions
What are the check-in and check-out times at Cinnamon Citadel Kandy?
Check-in time at Cinnamon Citadel Kandy starts at 14:00, and check-out time is by 12:00.What are the check-in and check-out times at Cinnamon Citadel Kandy?
Does Cinnamon Citadel Kandy have a pool?
Yes, Cinnamon Citadel Kandy has a swimming pool for guests.Does Cinnamon Citadel Kandy have a pool?
Are pets allowed at Cinnamon Citadel Kandy?
No, pets are not allowed at Cinnamon Citadel Kandy.Are pets allowed at Cinnamon Citadel Kandy?
How much does it cost to stay at Cinnamon Citadel Kandy?
Room prices at Cinnamon Citadel Kandy vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Cinnamon Citadel Kandy?
What’s the cancellation policy at Cinnamon Citadel Kandy?
The cancellation policy at Cinnamon Citadel Kandy depends on your room type and booking terms.What’s the cancellation policy at Cinnamon Citadel Kandy?
Does Cinnamon Citadel Kandy offer airport transfers?
Yes, Cinnamon Citadel Kandy provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.Does Cinnamon Citadel Kandy offer airport transfers?
About This Property
| Nearest Train Station | Katugastota Railway Station |
|---|---|
| Distance to Train Station | 4.27KM |
| Average Price From | NZD367 |
| Hotel Star Rating | 4 |