Mountain Twilight & Snow Reflection - Private Hot Spring Villa (Kangding Yulin Flagship Store)

Terrible experience, borderline with a scam. Me and my wife booked the best available room (270° view) with private hot-spring pool into the room. We took the decision looking at the pictures published by the hotel and the description of 270° view on snow mountains: "Tangxia Ge 270° Snowy Mountain Luxury Private Hot Spring Room "Misty Hot Spring and Stunning Mountain View". I don't think we have to comment what we found, everyone can compare the pictures they publish and the reality. The view is obstructed by buildings and no privacy at all because people from other rooms can look inside your room so, while using hot-spring you have to close the curtains. About the hotel hot-spring public facilities everyone can judge the status as well. On top of this when we arrived in the afternoon the hot-spring pool in the room wasn't working (no water). The service said to wait 10 minutes, then at 22:30 they said can't fix the problem. We advised the service there wasn't toilet paper in the room too. Toilet paper never arrived. My wife is Chinese, so no one can claim there was language barrier. We booked two days, we left immediately the second day at 9:00 a.m. without taking breakfast. May 1st holiday ruined, the hotel refused to refund the money nor give compensation.

來川西旅遊玩了一個星期左右，沒想到這家酒店是住得最舒服的！位置在康定，沒有在臨街，遠離沿路來往車輛的喧囂，所以住着很安靜睡得也很好，位置又不會太偏，去木格措景區開車 40 分鐘就到。温泉池也收拾的乾乾淨淨的。房間裏的智能馬桶和乳膠床墊真的太實用了，旅行趕路的疲憊，能睡個好覺真的太重要了。來川西一定不要錯過這邊的氂牛肉火鍋必點，肉嫩得很，配着本地的辣椒麪，吃得渾身發熱，晚上再泡個温泉，完美，最後總的來説還不錯！老闆也很熱情，房間乾淨舒適，性價也很高，下次來川西還住這裏！

最擔心的熱，簡直是白擔心，非常涼快，衞生情況也可以，娃娃們晚上玩湯池也非常開心，晚上下雨，淅淅瀝瀝的簡直太好入眠啦，服務也很好，有什麼需求都及時迴應，非常適合喜歡安靜的我