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It was my first stay, but I will definitely come back. It's a nice and clean hotel with a great SPA. The personal is outstanding, every nurse and doctor is a real gem. The food is really decent, almost didn't repeat during my 8 days stay. Choice of 3 ice-creams every evening! The pool is on the rooftop. You can see the sky when you're swimming. The very important thing: the bed is perfect. You can choose orthopedic pillow if you want.

Don't stay in Royal Regent unless you enjoy intoxication with cigarette smoke from your constantly puffing neighbours who occasionally drop the ash onto your head when you are having breakfast on a tiny overcrowded patio. The reception staff can neither enforce HSE rules nor even split cash into small bankotes. Very 1990s Soviet-sryle experience!

Terrible service, terrible food. Stingy prople conniving. I am not surebwhuch other place with meals prepaid..dares to provide such a poor quality. If u go for excursion and missing your paid off meal...they may replace tiyr food with 2 piecesbof bread and crackers. If you come 10 min later and left hungry.. without any water even. Mineral barhs made with crystals given in your room. Terrible...no water fountains. Save your money

The hotel looks good and bright. The breakfast is very good. The spa and wellness gives it a big plus. The logistic route is not handy. First to go with one elevator and then to change to another to get in your room...... We were unlucky that during our stay the watersupply was cleaned. Gaves us 2 days not water in the morning, came after some hours. One of the receptionist didn't speak English at all......you would say in these modern times a must.

Location good, room good, maybe would have been nice to have a bath but shower worked well. Breakfast very good, highlight was scrambled eggs. An additional coffee machine would have been good to lessen the waiting time in the morning for that all important coffee:) Great Hotel with helpful, pleasant staff

Luxurious beautiful smart hotel like the owner of this hotel. To begin with, I am a customer with claims. With vast experience staying in Karlovy Vary in various 4- and 5-star hotels, I have just discovered a new (10 years) this hotel. Let me clarify that I am writing this review while staying in this hotel room, and this is not the holiday season, which is mid-January. + Reception. Great hall, there's a place to wait. The administrator is always in place. There is an assistant to accommodate guests and luggage. You'll be given a card for a welcome drink at the bar. Quick registration. + Restaurant. There is always a choice of dishes. For the kids! You will always find food for a child of any age. Soups and washes are delicious. There is always free tea, fruit drinks and paid alcohol. Perfect service, professional waiter service. There is not a single minus. (Respect for the hotel owner) + Room. Single rooms have good full beds. The rooms have a good free space. Inside is always warm, outside rain + 3. Hot water is available at any time of the day!!!! This means that they do not skimp on guests. (Respect for the hotel owner) Comfortable bed and pillows No kettle. + Cleaning of premises. Ideally and daily, at a time when it's convenient for you. + My sincere thanks to Mr. Marusha (spinal traction) .kab.27 I recommend you to my friends. There are many other good and conscientious employees here. except for two. One is like a blond receptionist and massage therapist cab.8. New equipment. We'll be back