إيليت ستادسهوتليت كارلستاد، هوتل آند سبا

Bonito hotel sobre el rio. Instalaciones muy comodas. Habitacion basica muy correcta. Baño muy comodo y amplio. Buenas camas y almohadas. Gimnasio, pisicina climatizada en la azotea y preciosas vistas. Muchos detalles en el hotel, ya sea fruta o agua fresca en cualquier rincon. El desayuno es con diferencia el mejor que hemos probado. Nada de bolleria infustrial. Muchas clases de pan, alimentos sanos y los no tan sanos, de calidad. Mucha variedad i distincion. Apartado « sin gluten » disponible. El personal muy amable. A nosotros nos dejaron una nota en la habitacion a nuestra llegada muy especial. Gracias por el bonito detalle y sus palabras.

We had an amazing time there. The hotel is high scale, the staff was great, the room spacious and high standard (I was in the new building), the location is perfect, the heated pool was relaxing, and the breakfast was perfect

I wanted to like this place, but well ... We were greeted by really nice people in the lobby, but that's where the positives ended. Firstly, the room we were given had an overwhelming smell reminiscent of an old people's home. On top of that, it was equipped with a toilet and chairs clearly intended for elderly guests or those with mobility issues. This was neither requested nor appropriate, and certainly not in line with the experience one would expect from a romantic spa hotel. I think there might be some nicer rooms somewhere else in the hotel, but the one we got - and I am trying not to exaggerate here, is one of the worst I have stayed in, in Scandinavia. Worse still, we discovered something quite unhygienic and frankly disgusting in the bathroom next to the sink (see pictures). This should of course never happen in any hotel room, let alone in a setting that advertises itself as high-end. We had also looked forward to using the spa facilities, but were surprised to find that we were unable to access them. No one had informed us that the spa had to be booked in advance, either at the time of booking or at check-in. When we tried instead to use the rooftop pool, we were sent back and forth between four different places to get towels by multiple staff members - no one followed us, or just got us towels. Ultimately we ended up in the spa to get towels, where we were turned away at with a rather dismissive “no you can’t get towels here”.

The Elite Hotel in Karlstad is impressive in its location ,architecture and customer service . We were welcomed in reception where everything thing was explained to us in a very relaxed manner which was the general vibe throughout our short stay . Despite the hotel kitchen being very busy we were offered a table inside the bar which suited us as it was very warm outside . I chose a mains of plaice with boiled potatoes and my partner chose the shrimp salad both of which were very flavoursome .We shared a small cheese plate for dessert with a delicious white wine . Our bedroom though small was comfortable and very reasonably priced . We had breakfast in a large dinning room which would be better described as a breakfast banquet offering a variety of dishes enough to satisfy everyone’s breakfast desires .A great start to any travellers day ! We only stayed the one night due to a prior travel commitment elsewhere but it is definitely a hotel I would return to if back in the area . A big thanks to all the team in The Elite Hotel ,Karlstad .

Voor de derde keer bezocht en weer een prima ervaring. Een mooie kamer met heerlijke bedden en goede stoelen zodat je even rustig kunt zitten lezen. Keurig sanitair. Ook het diner en ontbijt zijn heel goed geregeld. Je kunt vanuit dit hotel de stad bezoeken of er (met de auto) op uit trekken, de omgeving is heel mooi. We zijn hier niet voor de laatste keer geweest.

Lyhört