The Everest Hotel

It was nice stay

I booked room for my wife and she is disappointed from hotel staff and she didn’t get same what I booked . Hotel isn’t far from hotel.

非常不好，非常差勁，避坑， 設施：差 衞生：差 環境：差 服務：差

The stay was awesome .All the staff were very friendly and well behaved.

Front counter staff members are friendly, helpful and cooperative particularly Avishek (if I remember correctly his name) was fantastic and exceptional customer service. I should mention Salim who cleaned our room was very very polite, friendly and helpful. The room is big but the down size is the shower over bath. Bath tub is tiny and water does not go down to the drainage pipe caused water clogged. The breakfast items were limited and does not reflect five star standard. However the General Manger should look the breakfast menu by himself and should take appropriate action.

Nice Old Hotel, Great Staff with few needs to improve. Swimming pool is totally disappointment. Better to shut down, than keep running and not swimmable, waist of energy. The water is dirty, no star at all. The lobby, the room and Ghurka bar are still great. 2 power shutdowns in 1 day, I believe they are struggling with power shortages due to dark lounges. Breakfast was so so, coffee or tea should be not a challenge to serve first, sometimes took half of meal before they come. Many Tables are not stable and aligned, egg can easily roll over to other side. Atleast 3 tables on my experience. Room is comfortable, nice bed and always fresh linen. Only noisy from AC , maintenance team came twice on my room to fix, though transfer was offered on my last 2 days. Managers should not standing in buffet line, either they should help the line staffs or directing the team, talking business in public is not of our guests concern. Front desk Trainee, has good presence, I thought first he is manager. A lot can be improved and polished, the hotel has a great potential, nice design, great facilities and great staffs. I wish that management should look all themselves and review those small details.