Kikoi Boutique Hotel

Absolutely loved my stay at Kikoi boutique. I was meant to stay for 2 nights but stayed for 4 nights because I just didn’t want to leave. It’s so peaceful and if you want to get away from the beach boys of Nungwi constantly hassling you then this is the lace to stay. The water is stunning and crystal clear. Rooms are really spacious and clean. Great air conditioning and overhead fan to keep you cool at night. My room had a small personal pool which is a cute addition. Staff were lovely and so welcoming. Breakfast was really nice. I can’t wait to come back to this little piece of paradise

I am deeply disappointed by my recent experience at Kikoi. My stay was marred by several significant issues that greatly impacted my comfort and overall satisfaction. First and foremost, the lack of functioning air conditioning made my time in the hotel unbearable. With temperatures soaring, the absence of adequate cooling turned my room into an oppressive and stifling environment. It was incredibly difficult to relax or sleep under such conditions. Furthermore, the level of customer service provided by the staff was woefully inadequate. Requests for assistance were met with apathy and indifference, with little effort made to address concerns or provide solutions. This lack of attentiveness only added to the frustration of an already unpleasant stay. The cleanliness of the facilities was also severely lacking. The towels provided in my room were visibly dirty and worn, suggesting inadequate laundering practices. This, combined with other cleanliness issues throughout the hotel, left a lasting negative impression on me as a guest. The water pressure in the showers was insufficient, making it difficult to shower effectively. This made the simple task of maintaining personal hygiene unnecessarily challenging and uncomfortable. Additionally, the hotel experienced frequent power outages, further disrupting my stay. It was incredibly frustrating to be left without electricity for extended periods, especially without any clear explanation or communication from the hotel staff. Lastly, the hotel's failure to adequately stock basic amenities such as ice and water was unacceptable. It demonstrated a lack of foresight and proper management, resulting in unnecessary inconvenience for guests. In addition to the aforementioned issues, I must also highlight the abysmal quality of the hotel's Wi-Fi connection. Despite assurances of reliable internet access, the reality was quite the opposite. The connection was consistently slow and unreliable, making it virtually impossible to use for any meaningful purpose. As a traveler who relies on internet access for both work and leisure, this was an extremely frustrating aspect of my stay. Furthermore, I had a disturbing encounter with a sizable crab in the toilet of my room. This unexpected and unwelcome surprise left me feeling shocked and unsettled. Not only was it a frightening experience, but it also raised serious concerns about the cleanliness and maintenance standards of the hotel. Discovering such a creature in a supposedly sanitized environment was deeply unsettling and completely unacceptable. Overall, my experience at Kikoi was deeply unsatisfactory, and I cannot recommend it to others. The combination of poor facilities, inadequate customer service, and overall lack of attention to guest comfort made for a disappointing stay.

Property with huge potential, but I missed the personal touch. The lobby area is not decorated, looks unfinished with no african flair. Food is okay but could be improved, profesionalism also missing from waitresses. People are friendly, I think they gave their best, but they could be trained better to provide a nice experience to the guests. Comittment from each employee missing. One day it rained quick and fast, was very windy, the daybeds stayed wet the whole day and from strong wind demaged curtains stayed like this till we checked out. During New Years Eve somebody left a bottle of beer at the ground next to a hamock, the bottle still stayed 3 days after there when we checked out. Nice, chill music in the restaurant and great rental of stand-up paddels, kayak etc. Place is nice for swimming in the ocean but pool doesn't look very clean. Towels where not changed every day as promised on check in day, when we asked for it the explanation was that they don't have enough dry ones. To the management: this should not happen in a hotel where you pay + 100 dollar/night.