Ikos Odisia

What an amazing hotel !! The location, scenery and aesthetic of this hotel are perfect. The food too is amazing. But what makes it more special is the staff. We found so many members of the staff to be super friendly, particularly to our 3 year old son. A special shout out to Chakib (our personal driver) who was extremely attentive and made us feel like we were the only guests at the hotel . He always greeted us with the biggest smile and so much love for our son. He messaged us daily to check if there was anything we needed. Also Maria who greeted us with arms wide open at the door and a big high five for our little one. They felt more like friends and really put the cherry on top of the cake.

We came back yesterday from a lovely family holiday with our 3y/o & 1y/o. As all reviews have said - amazing hotel, great facilities and incredibly friendly staff. Food is excellent, setting is gorgeous. We will definitely go back! Having stayed at a few other family friendly all inclusives, the staff here were truly so genuinely friendly & always helpful. To name but a few, and sorry to those we missed: - George (restaurant manager who seemed to be at every restaurant we were at); - Napoleon at the sports centre (really helped with sorting a tricycle for our toddler); - Thomas, Niki & George in Flavors; - Spiros & Victoria (who ran excellent classes at the gym) - Nicholas & Elena (in reception who were so kind and warm to our toddler). Absolutely no criticisms, just a few observations for future travellers: - we went week before UK May half term & it felt only 1/3-1/2 full, so could eat at every restaurant but one. I imagine if fuller then may not have this luxury, and then also sun loungers may get full up too, and the walk in restaurants for lunch will likely be busy too so factor n extra time. - Elia has the best views but can also eat there for breakfast or go for drinks there so not actually critical if cannot book for dinner - It gets windy at night (in May at least) so factor in an extra layer - We stayed in a 1 bed suite w/ garden; which for a toddler was great as could just walk straight to the pool from the garden. If you go for a balcony room think about the logistics of lugging a stroller up and down and also ease of just leaving the room.

Ikos Odisia was an incredible place to have our first holiday with our baby son. The resort itself is beautiful and stylish- feeling much more premium than your standard all inclusive kid friendly resort. The food was excellent across all restaurants (you’d happily pay £100 a head for the quality of meals at a London restaurant). Drinks were delicious and the view from Olivia and Elia restaurants was incredible. Every need of your child is taken care of- whether that is lovely Stokke cribs and high chairs. Baby plates and cutlery at every resturant or the toddler menu of purees that can be ordered as room service. The highlight of our trip was the quality of care and staff at the kids club though. Our 8 month old son visited the club nearly everyday and fell totally in love with the kind ladies who cared for him. He developed an ear infection during our stay due to having a cold and they looked after him so well even when he was having a hard day. We had the most amazing babysitter for the evenings from the kids club- Katerina! She was so kind and professional- we only wish she lived in our city and we could have her care for our son full time! We highly recommend Ikos to families with young children and we will definitely be returning with a larger group in 2026

Unser Aufenthalt im Ikos Odisia fand vom 29.09. bis 06.10.2023 statt – es war unser fünfter Besuch in einem Ikos Resort seit 2021. Eine erste Bewertung hatte ich kurz nach der Rückreise verfasst, diese jedoch wieder gelöscht, da mir vom Hotel eine Wiedergutmachung angeboten wurde. Dieses Entgegenkommen fand ich sehr fair, und ich habe daraufhin auf eine gemeinsame Lösung gehofft. Nun sendete ich mehrfach Mails an die Hotelmanagerin, erhalte aber keine Rückmeldung. Leider kam nach meinem Maild keinerlei Reaktion mehr – trotz mehrmaliger Versuche, in Kontakt zu treten. Lediglich das Reservierungsteam hat sich gemeldet, aber ohne Befähigung den Rabatt zu bestätigen. Das hat uns enttäuscht, zumal wir Ikos bisher stets als sehr serviceorientiert erlebt hatten. Da wir uns in dieser Situation ignoriert fühlen, möchte ich meine Bewertung nun – in überarbeiteter Form – erneut veröffentlichen. Denn auch wenn der Aufenthalt in vielen Punkten angenehm war, bleibt durch den Umgang im Nachhinein ein fader Beigeschmack. ⸻ Der Aufenthalt im Ikos Odisia – Licht und Schatten Wie gesagt: Dies war unser fünfter Aufenthalt in einem Ikos Resort. Wir haben also eine gute Vergleichsbasis und schätzen das Konzept sowie die Qualität der Hotels grundsätzlich sehr. Was lief nicht wie erwartet? Schon beim Check-in wurden wir informiert, dass unser ursprünglich gebuchtes Zimmer (Junior Bungalow Suite mit privatem Garten und Meerblick) nicht mehr verfügbar sei. Das war besonders ärgerlich, da wir im Vorfeld mit Frau Christina Deliporandidou konkret über unsere Zimmerpräferenz gesprochen hatten. Stattdessen erhielten wir ein Upgrade in den Deluxe-Bereich und Zimmer 8001 – direkt neben dem Ouzo-Restaurant. Leider war es dort zu Stoßzeiten recht laut, und der Garten lag zu dieser Jahreszeit größtenteils im Schatten. Es scheint, als seien die Zimmer mit Meerblick mittlerweile fast ausschließlich Deluxe-Zimmer, was für uns bedeutete, dass wir keines in der „Sea Village“-Lage bekamen, die wir bevorzugt hätten. Was hat uns gut gefallen? • Der Ausblick vom Elia Restaurant und der Bar war schlichtweg atemberaubend – ein absolutes Highlight und unvergleichlich innerhalb der Ikos-Kette. • Auch das Oliva punktete mit toller Aussicht und sehr gutem Essen – ebenfalls ein starker Pluspunkt im Vergleich zu anderen Ikos-Häusern. • Der Service in den Restaurants war durchgehend schnell, freundlich und aufmerksam. • Der Zimmerservice war ebenfalls hervorragend – sauber, pünktlich, diskret. Was war aus unserer Sicht verbesserungswürdig? • Strandversorgung mit Wasser: Leider wird am Strand kein Wasser mehr in Flaschen oder Tetra Packs angeboten, sondern nur noch in offenen Karaffen. Diese wirkten teils unhygienisch, und das Wasser schmeckte teilweise nach Chlor. Im Ikos Marbella Elix z. B. wurden Glasflaschen serviert – ein deutlich höherer Standard. • Deluxe-Strand: Leider der für uns bislang unattraktivste aller besuchten Ikos-Resorts. Viele große Steine am und im Wasser machten

I’m writing this review as I enjoy our last breakfast before leaving and struggling to encapsulate why this holiday has been so wonderful! From start to finish, we have been wowed by the warmth and friendliness of every single staff member. From the moment we were greeted on our arrival it felt like a (luxurious) home from home. Our daughters (11 and 13) particularly loved the water sports facilities and the fact that the pools never felt crowded. We managed to eat in most of the restaurants and the quality and range was amazing. We also appreciated the kids’ menus for the odd occasion our youngest was feeling less adventurous! The resort is beautiful - easily walkable but also feeling spread out. Beautifully landscaped and already maturing in what is a relatively new site. Thank you to the Ikos team - we’re already planning our return!

This is a beautiful hotel. We had a beautiful Room with a view of the sea near the restaurant Ouzo. The pools and beaches are both great with an excellent variety of water sports available. The staff really can’t do enough to help across the resort and Marketa who looked after us was very attentive! Maria was also great in the spa but I really can’t name everyone who made our holiday wonderful! Azul was incredible for the food and Elia had incredible views!